Booking Engine 2.0: simplified guest experience (Beta) 🌐✨

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Sara V
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Hello, dear hoteliers! πŸ‘‹

In our continuous effort to enhance direct booking experiences for guests and provide hoteliers with tools that are not just effective but also intuitive, we're thrilled to unveil the revamped Booking Engine 2.0.  πŸš€ This upgrade introduces intuitive navigation, easy multi-room selections, and a transparent, step-by-step check-out process, ensuring a seamless experience for guests from start to finish. πŸ›’

 

What does it look like? πŸ€”πŸ‘‡

 

Your guide through Booking Engine 2.0 πŸ›ŽοΈ

1️⃣ Initiating the booking

Starting point: Guests begin by clicking on the date-picker widget embedded on your hotel's website. This action triggers the booking engine to appear, sliding out from the right (desktop) or bottom (mobile). ⏳ 

Date selection: Guests select their desired check-in and check-out dates directly within the calendar interface. πŸ“†

Guest configuration: Following date selection, guests specify the number of adults and children staying, tailoring the search results to their needs. πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ 

 

2️⃣ Selecting rooms and rates

Room and rate display: Based on the provided dates and guest details, the booking engine displays available rooms and their rates. Each listing includes comprehensive details to inform the guest's choice. πŸ¨πŸ’²

Room selection: Guests choose their preferred room(s) and rate(s), with the option to book multiple rooms under the same rate if needed.  πŸ›οΈ 

 

3️⃣ Reviewing the booking summary 

Summary visibility: A dynamic booking summary is continuously displayed, updating in real-time as guests make their selections. This summary includes details like stay dates, guest numbers, selected rooms, and the total price. πŸ“

Collapsible feature: Guests can expand or collapse the summary at any point, having full visibility of their booking details without obstructing the booking process. πŸ”

 

4️⃣ Completing the booking details

Extras selection: If applicable, guests choose from available extras, ranging from breakfast options to spa treatments, with the system dynamically adjusting the total price. 🍽️🍹

Guest information: Guests fill in personal information required for the booking, such as contact details and special requests.πŸ“žπŸ’¬

 

 5️⃣ Payment information and confirmation

Payment details: Guests enter their payment information, facilitated through secure payment gateways like AmenitizPay for credit card transactions. πŸ’³

Final Review: A final overview allows guests to review all details before confirming the booking. βœ…

Confirmation: Upon confirming their booking, guests receive an instant confirmation message and an email summarising their reservation details. πŸ“¬

❗Please note: Sales Pro clients are not eligible for this update.

With Booking Engine 2.0, we've set a new standard in guest booking technology. 🌟Explore this new feature and discover how it can help improve your direct booking strategy and transform the way your guests book their stays, making every step from discovery to confirmation effortless and intuitive. 🎯

 

Enjoyed our article? Please share your feedback at the bottom of the page! It fuels our mission! πŸŒŸπŸ˜ŠπŸ‘‡πŸ‘‡ 

 

Remember to check out our e-learning and entertainment platform tailored for professionals in the hospitality sector. Here is an excellent course that we'd like to recommend.

 

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