How to connect Amenitiz with Expedia – Amenitiz - Help centre

This article explains how to connect your Amenitiz account with Expedia.

Step-by-Step Guide

1. Check your Amenitiz setup

Before requesting the connection, make sure your Amenitiz account is correctly configured:

✅ Ensure listings match – The number of rooms and units in Expedia must exactly match what you have listed on Amenitiz. Room names and structures should be identical.
✅ Verify rate plans – In Booking Engine > pricing, check that:
- Your OTA rate plans are active.
- Each rate is linked to the correct rooms.
- The rate you want to connect exists on both Amenitiz and Expedia.
- The number of active rates in Expedia for each room matches the number of rates in Amenitiz for the connection to work properly.

Example: If you have a Standard Rate in Expedia, it will be connected to your Expedia/OTA Rate in Amenitiz. Likewise, if you have a Non-Refundable Rate in Expedia, it will be linked to your Non-Refundable Expedia/OTA Rate in Amenitiz. Click here to learn more about OTA rates.

✅ Prepare your room mapping – Write down which rooms in Amenitiz correspond to which rooms in Expedia.

2. Set Amenitiz as your connectivity provider on Expedia

To enable syncing between the two platforms, you need to select Amenitiz as your connectivity provider in Expedia.

Log into your Expedia Extranet (Partner Central).
Navigate to Rooms and Rates Connectivity Settings.
Select Amenitiz as your provider.
Save the changes and wait for Expedia to confirm the update.

3. Contact Amenitiz Support to Finalise the Connection

Once you've completed the steps above, send an email to support@amenitiz.com with the subject "Request to Connect Amenitiz with Expedia".

📌 Include the following in your email:

Your Amenitiz account name
Your Expedia Property ID
Your room mapping details (which Amenitiz room links to which Expedia room, including IDs)
The rate plans you want to link

Our team will then finalise the connection and confirm once everything is ready.