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Sometimes things don’t go as planned, and that’s totally fine! If you need to cancel a reservation, we’ve got you covered. Let’s walk through it together! 🏃♂️💨
Watch our tutorial 🎥
Step-by-Step Guide 📝
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Open Your Reservations 🏨
Navigate to the Reservations section from the menu or through Planning < Calendar.
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Find the Reservation 🔍
Click on the reservation to open its details.
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Cancel the Booking ❌
Hit the three little dots and choose “Cancel the booking.”
On Mobile? 📱 Easy Peasy:
- Log into the app and find the booking under Calendar.
- Tap “Cancel the booking,” and you're done!
Cancelling a reservation is quick and painless, but don't forget: you'll need to process refunds manually if required. It's always a good idea to double-check everything before confirming the cancellation—better safe than sorry!
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