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How to cancel a scheduled payment with AmenitizPay: quick and easy guide

Updated over a week ago

Greetings, hoteliers!

When you have a payment scheduled in a reservation, whether it's through a credit card, payment link, bank transfer, or any other method, worry not! You can manually cancel it in less than 20 seconds.

Follow these steps for a seamless process👇

CX payment EN.gif

To sum up:

1️⃣ Click on View booking details

2️⃣ Navigate to the Payments tab

3️⃣ Click on the blue eye icon next to the line you'd like to cancel

4️⃣ Finish it by clicking on Cancel payment

That’s it. You’re ready!

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