Automating payments for Booking.com with AmenitizPay 💵

How to Receive Payments on Booking.com

Depending on your platform configuration, you have different options for receiving payments:

• Bank transfer: Receive payments on a regular basis.
• Credit cards: Direct access and charging of virtual and "real" credit cards.

Switching away from this means:

• No more payments via bank transfer
• Stopping the receipt of virtual credit cards (which often come with fixed amounts and higher transaction commissions)
• Direct access to "real" client credit cards, leading to lower transaction fees and more streamlined payment processes

Steps to Switch to AmenitizPay

1. Step 1: Verify Credit Card Access

   If you currently receive payments via bank transfer:

   Your guests pay Booking.com directly, and you receive a bank transfer after check-out. To switch:

   Contact Booking.com support using this template:

   Hello,
   Could you please confirm if my account allows direct access to client credit cards?
   I would like this confirmation before deactivating the "Payments by Booking.com" option.

   If access is denied, try contacting them again after a few weeks. Once you receive confirmation, proceed to the next step.

2. Step 2: Opt Out of Payments by Booking.com

   Once access to client credit cards is confirmed:

   1. Go to Finance > Finance settings > Deactivate Payments by Booking.com. Select a reason and confirm.
   2. Next, go to Property > Policies > Other policies > Guest payment options. By default, Cash only is selected. Click Edit, answer Yes to accepting credit cards, and save.

   Finally, ensure credit card CVC access is activated by contacting Booking.com with this message:

   Hello,
   Please activate client CVC access on my account.
   Thank you for confirming.

Benefits of Switching to AmenitizPay

By automating payments through AmenitizPay:

• Your pre-authorization settings apply to all Booking.com reservations.

Handling Credit Card Payment Authentication

All credit card payments require guest authentication. Booking.com will email your guests with authentication instructions. If issues arise, you can access the payment authentication link:

1. Go to the reservation Payments tab.
2. In the AmenitizPay section, click the 3 dots and select Payment details.
3. Copy the link from the Payment needs authentication section and share it with your guest.