Amenitiz (EU)

Activate Chekin from the Amenitiz Marketplace, connect Migración / INM, and monitor guest submissions from inside Amenitiz.

How to activate and connect Chekin in Mexico

Activate Chekin from the Amenitiz Marketplace, connect SAS Hospedaría / Policía, and monitor guest submissions from inside Amenitiz.

How to activate and connect Chekin in Spain

Activate Chekin from the Amenitiz Marketplace, connect SIRE / Migración Colombia, and monitor guest submissions from inside Amenitiz.

How to activate and connect Chekin in Colombia

Allowing overbooking in your calendar ⚠️

Connecting a new Airbnb accommodation with Amenitiz

How confirmation and automated emails work, including manual reservations, language, and troubleshooting.

How to manage automated emails

Activate an AmenitizPay account with a restricted status

Switch from "Payments by Booking.com" to the real-card model and let AmenitizPay charge guests automatically on your Sales Terms schedule — deposit, balance, pre-authorisations, refunds and 3D Secure handled.

How to automate Booking.com payments with AmenitizPay

Send templated messages to Airbnb guests through Airbnb's chat — auto-triggered around booking, arrival or departure. Required since Airbnb stopped sharing guest emails with channel managers.

How to set up automated messages for your Airbnb guests

How to elevate Guest Communication? Use Booking.com Automated Messages!

Open a rate to make it bookable on your website and OTAs, or close it to block sales — by whole rate, date range, or single day. Changes sync to…

How to open or close your rates

Direct bookings = zero OTA commission. 12 strategies to drive guests to your own website — photos, pricing, promotions — plus a deep dive on SEO, translations, hotel naming and…

12 strategies to boost your direct bookings with Amenitiz

AmenitizPay: definition and benefits

Activate AmenitizPay (powered by Stripe) to take cards, SEPA, payment links, OTA virtual cards and pre-authorisations. Setup takes 5 minutes to 48 hours.

How to activate AmenitizPay for your property

Show your live rates and availability on Google Search and Maps to receive direct bookings — no commission. Property-level connection, activated by Amenitiz support once your hotel meets the eligibility…

How to connect your Amenitiz website to Google Hotel

Sync your Airbnb listings with Amenitiz to manage reservations, availability and pricing from one place. Connect via Airbnb's secure OAuth login — no credentials shared.

How to connect your Airbnb account to Amenitiz

Activate Chekin from the Amenitiz Marketplace, connect the SIBA/SEF portal, and monitor guest submissions from inside Amenitiz.

How to activate and connect Chekin with SEF

Activate Chekin from the Amenitiz Marketplace, connect Polizia di Stato and ISTAT, and monitor guest submissions from inside Amenitiz.

How to activate and connect Chekin with Polizia di Stato

Set up automated email templates Amenitiz sends to guests at key moments — booking confirmation, pre-arrival reminders, post-stay messages and any custom touchpoint.

How to create automated emails for your guests

Three ready-to-use message templates to send your guests at key moments — pre-arrival, check-out reminder and post-stay thank-you. Copy, paste, personalise for your hotel.

Ready-to-use guest message templates: arrival, check-out, thank-you

Feature activation

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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