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  1. Amenitiz - Help centre
  2. Troubleshooting

Troubleshooting

Fix common issues with quick solutions and tips.

Troubleshooting

  • Why did I receive a booking even though the room wasn’t available?
  • Why can’t I see any payment info in a reservation?
  • Why is the amount of my booking different from what was expected?
  • I can't create a manual pre-authorization
  • I see an error icon in my AmenitizPay account
  • My property is not bookable on the Booking Engine or OTAs

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