Overview
VAT (Value Added Tax) in Amenitiz is configured per item — there's no global VAT setting that applies to everything. You set the rate on each room type, each extra, and on any custom line you add to an invoice or estimate. Once set, Amenitiz calculates and displays the VAT automatically on invoices.
The VAT rate that gets applied to a booking or invoice is captured at the moment it's created — VAT changes are not retroactive. Update the rate today and only tomorrow's new reservations and invoices use the new value; existing ones keep the rate they had on creation.
Before you start
VAT is not centralized — you have to set the rate on each room type, each extra, and on custom invoice lines individually. Setting the rate on one room doesn't propagate to others.
VAT changes are not retroactive. New reservations and invoices created after the change use the new rate; existing ones keep the rate they were created with. To fix VAT on an existing reservation, adjust the rate manually on the booking's charges.
For subscription invoices (the bills Amenitiz sends you), VAT is configured under Settings → Billing Information — not in the per-item flows below.
For OTA reservations, Amenitiz mirrors the VAT data sent by the OTA. If a Booking.com or Expedia booking lands with the wrong VAT, fix it in that OTA's extranet — Amenitiz doesn't override what the channel sends.
If you're unsure which VAT rate applies to your business, check with your accountant or local tax advisor — rates and exemptions vary by country and accommodation type.
Set VAT for a room type
Go to
Property→Accomodationsin the sidebar. Your room types are listed.Click the three-dot menu (
⋯) on the room and selectEdit room.Find the VAT field next to the base price. Enter the rate (as a percentage).
Save the changes. New bookings on that room type will use the new VAT rate.
👉 Example
If you set a room price at €100 excluding 10% VAT, Amenitiz calculates €10 as VAT and shows the total as €110. The VAT line appears clearly on the invoice.
Each room type needs to be configured individually — there's no bulk "apply VAT to all rooms" option.
Set VAT for an extra charge
VAT also applies to extras (breakfast, late check-out, parking, etc.) — set it per extra so invoices stay compliant without manual editing.
Go to
Booking engine→Extra Charges.Click the three-dot menu (
⋯) on the extra and selectEdit.Scroll to the bottom and enter the VAT rate for this extra.
Save.
Apply VAT to a custom charge on an invoice or estimate
For one-off items that aren't tied to a room or pre-defined extra, add them as a Free field on the invoice or estimate and pick the VAT rate inline.
Open the invoice or estimate draft.
Add a
Free fieldline and enter the charge name, description and amount.Select a VAT rate from the dropdown on that line.
Save the invoice or estimate — the VAT is applied to that line only.
FAQs
What VAT rate should I use?
What VAT rate should I use?
It depends on your country's tax regulations and the type of accommodation/service. If you're unsure, check with your accountant or local tax advisor — Amenitiz doesn't set rates for you, it just applies what you configure.
Why doesn't changing the VAT rate update existing reservations?
Why doesn't changing the VAT rate update existing reservations?
VAT changes are not retroactive — that's a deliberate design choice for tax compliance. Existing reservations and invoices retain the VAT rate set at the time they were created. To correct an existing booking's VAT, edit the rate manually on the booking's charges in the reservation details.
How do I fix VAT discrepancies on imported OTA reservations?
How do I fix VAT discrepancies on imported OTA reservations?
Amenitiz mirrors the VAT data sent by the OTA. If a Booking.com or Expedia reservation arrives with the wrong VAT, update the VAT/tax settings directly in that OTA's extranet. For future reservations to match, make sure the same VAT rate is configured both in Amenitiz and in each OTA's portal.
Can I change the VAT rate on extras after a reservation is already created?
Can I change the VAT rate on extras after a reservation is already created?
Updating the extra's VAT only affects future reservations. For existing bookings with that extra, edit the VAT manually on the charges of those bookings.
Can I apply different VAT rates to different items?
Can I apply different VAT rates to different items?
Yes. Each room type, each extra, and each custom invoice line can have its own VAT rate set independently. Mix and match as your tax regulations require.
Why isn't VAT showing up on my invoice?
Why isn't VAT showing up on my invoice?
The most common reason is that a VAT rate wasn't set on the room/extra/free field involved. Open the room editor (or the extra, or the custom line) and confirm a rate is entered. If left blank, no VAT appears on the invoice.
Is VAT calculated automatically?
Is VAT calculated automatically?
Yes. Once you've set the VAT rate on each item, Amenitiz calculates and displays the VAT on invoices and estimates automatically. You don't need to compute it manually.