Skip to main content

How to connect Amenitiz with Vrbo/Abritel

Updated over 2 weeks ago

This article explains how to connect your Amenitiz account with Vrbo/Abritel.

Step-by-Step guide

1. Check your eligibility

Before starting the connection, make sure that:

  • Your listing is for an entire property (not just a room)

  • You have a valid VAT number (mandatory for the connection)

    • If you're in France, this can be your SIREN number

    • In Spain, this can be your Número de registro de la empresa

    • In Italy, this can be your Numero di registrazione dell'azienda

2.Understand Vrbo’s limitations

Before connecting, please be aware of the following:

  • 100% of the payment must be collected at the time of booking via AmenitizPay

      • If you already use non-refundable sales terms, make sure to link them to your VRBO rate plan

      • If not, go to AmenitizPay > Settings and update your payment calendar

  • Extras (e.g. cleaning fees) must be included in the rate – they cannot be added separately

  • Only one rate plan can be connected per property

  • Per-person pricing is not supported – prices apply per listing, not per guest

  • The VRBO listing title must be at least 20 characters long, and the description must contain a minimum of 400 characters.

3.Prepare the required information

To proceed with the connection, make sure to have the following ready:

  • VRBO listing link(s): if your property is already listed, send the public URLs

  • Rate plan selection: choose which rate plan you want to connect.
    Keep in mind that VRBO charges a 15% commission, so you may want to adjust your prices accordingly.
    Click here to learn how to create an OTA rate plan.

  • Property policies:

      • Guest rules: pets allowed? smoking? children?

      • Specific rules: quiet hours, shoes off indoors, etc.

      • Cancellation policy (choose one):

        • Strict – 100% refund if cancelled 60+ days before arrival

        • Firm – 100% refund 60+ days before, 50% refund 30+ days before

        • Moderate – 100% refund 30+ days before, 50% refund 14+ days before

        • Flexible – 100% refund 14+ days before, 50% refund 7+ days before

        • Non-refundable – no refunds

  • Payment & commission

      • Guests will pay directly through AmenitizPay

      • VRBO deducts a 15% commission from your credit card on the 2nd of each month for completed stays

4.Contact Amenitiz Support

Once you’ve gathered all the required information, send an email to [email protected] with the subject:

📩 Request to connect Amenitiz with Vrbo

📌 Make sure to include all the details listed in the previous section.

Our team will review the information, proceed with the connection and confirm once everything is set up.

Did this answer your question?