How do I connect to VRBO?

Check the article below ⬇️

Where can I find my Advertiser ID?

Go to Channel Manager OTAs in your Amenitiz app.
Locate the VRBO entry in the table. The Advertiser ID is listed there (e.g., 41511fee-6b22-417a-8aca-d9dccc12127a).

Listings must be for entire properties (no shared spaces).
You’ll need:
- VAT/tax identifier number (if applicable)
- A credit/debit card with 3DS2 enabled
- A compatible VRBO master brand account (e.g., UK, FR, ES).

Managing Your Listings How do I remove a listing?

Remove the listing on the Amenitiz platform.
Request the listing removal directly from VRBO. What happens if I leave Amenitiz? Your VRBO profile remains active because the agreement is directly with VRBO. However, you’ll need to migrate your listings to a new PMS for continued updates. Disconnecting VRBO/Abritel from Amenitiz does not directly delete your account or listings. Your reservations remain visible on VRBO/Abritel but are no longer manageable via Amenitiz. You may need to coordinate directly with VRBO/Abritel for tasks such as handling cancellations or updating listing details. How do I edit my listing’s photos?

You can ask Amenitiz support to upload 6–50 photos per listing, with these specifications:
No duplicates
Minimum dimensions: 1024x683
File formats: .JPG or .PNG
VRBO uses research-based algorithms to determine the primary photo. How do I edit my listing’s photos?
You can ask Amenitiz support to upload 6–50 photos per listing, with these specifications:
No duplicates
Minimum dimensions: 1024x683
File formats: .JPG or .PNG
VRBO uses research-based algorithms to determine the primary photo. How do I edit my listing’s Amenities, rooms, bedding, Bathroom?
You can ask Amenitiz support to update your amenitiz list, room arrangement, bedding arrangement and bathroom arrangement. How do I edit my listing’s Description?
You can directly edit your listing description from your listing description in Amenitiz in Property → Accommodations.
If you’d like to edit the listing title and description on VRBO, please note that the title must be at least 20 characters long, and the description requires a minimum of 400 characters. Steps Before and After Disconnecting VRBO/Abritel

Check for Future Bookings Ensure all future bookings are honored by confirming details and availability on VRBO/Abritel.
Ensure Rate Plan Configuration Verify that the rate plan linked to your VRBO/Abritel listing is open and correctly configured in Amenitiz before proceeding. This is important to avoid any issues with active listings.
Notify VRBO/Abritel to Deactivate IPM (Integrated Property Manager) Mode Request that VRBO/Abritel deactivate the IPM mode. This ensures your account reverts to PPM (Pay Per Booking) management after disconnection.

Contact VRBO/Abritel Support Inform VRBO/Abritel that the Amenitiz connection has been disabled. Follow their instructions to manage your listing and address any active bookings. This typically includes steps to finalize the transition to PPM mode.
Handle Existing Bookings Any active bookings must be handled directly on VRBO/Abritel. For cancellations or changes, contact VRBO/Abritel’s IPM support team.
Update or Migrate Listings If you plan to continue receiving bookings, update your listing from your VRBO account. Alternatively, migrate your listing to a new property management system (PMS) if applicable.

Can I create promotions or discounts?

Currently, VRBO supports mapping one rate plan but doesn’t allow custom promotions or discounts.

Are bookings instant, or can I reject them?

Can I add extras (e.g., cleaning fees)?

Not through VRBO directly. As a workaround, add extras manually in your Amenitiz reservations and inform those extra in the listing description for visibility.

How can I manage guest booking modifications?

What is the VRBO commission structure?

How are payments handled?

VRBO provides the credit card details for each booking. You can:
- Manually charge the card using AmenitizPay (3D secure may be required).
- Send a payment link for secure payment from reservation details with Apay.

Can I use AmenitizPay for VRBO reservations?

Yes, credit card details are sent through and can be processed via AmenitizPay once the card has been verified. Payment links and Bank Transfer requests can also be used.

How do I add compliance information?

Add mandatory compliance details, like licenses, directly in your VRBO account dashboard.

Can I add a custom rental agreement?

Custom agreements aren’t supported during the checkout process. Instead, include the information in your listing description.

What happens to pre-existing reservations when I connect to Amenitiz?

Reservations made before the connection won’t sync automatically. Add them manually in Amenitiz if needed.

Does VRBO support multi-currency?

No, VRBO only supports specific currencies per region (e.g., GBP for the UK, EUR for EMEA).

Can a single VRBO account link to multiple Amenitiz accounts?

Where can I find my listing’s public URL?

VRBO first deactivates the connection for 48 hours before deleting the advertiser. Subsequently, your account will revert to PPM management. Only VRBO can finalize this process, so be sure to work closely with their support team.