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How to prepare your OpenPro account for connection with Amenitiz

Prepare your OpenPro (Alliance Réseaux) account for connection to Amenitiz: matching accommodations, stock-management mode, prices and availabilities, then contact support to launch the connection.

If your property is referenced by a French Tourist Office (Office de Tourisme), it may already be on OpenPro — also known as Alliance Réseaux. Amenitiz can connect to OpenPro so that bookings, availability and prices stay in sync with your local tourist office distribution.

OpenPro is set up differently from most OTAs: the connection is launched by our support team, not from your dashboard. Before you contact us, your OpenPro account needs to be ready. This guide walks you through every prerequisite.


Before you start

  • You must have an active OpenPro account with your local Tourist Office or Alliance Réseaux contact.

  • You need to know your OpenPro Property ID — your Alliance Réseaux contact can provide it.

  • All accommodations you want to sell on OpenPro must already exist in your Amenitiz account. If not, create them first.


Step-by-step

1. Match the number of accommodations on both sides

The number of accommodations on OpenPro must be identical to the number on Amenitiz.

  • If you have fewer accommodations on OpenPro than on Amenitiz, create the missing ones on OpenPro. You can hide them from the public Tourist Office website if you don't want them sold there.

  • All accommodations must sit on one single OpenPro account — Amenitiz can only connect one OpenPro account per hotel.

2. Switch OpenPro to "stock management" mode

The OpenPro account must be set to stock management so the connection can push availability correctly.

You can change this from your OpenPro planning, or ask your Alliance Réseaux / Tourist Office contact (or OpenPro support) to switch the mode for you.

3. Set prices and availabilities on OpenPro

Prices and availabilities must be set on OpenPro for every accommodation before the connection is launched. Once the connection is active, Amenitiz takes over and keeps OpenPro in sync.

4. Contact Amenitiz support with your Property ID

When everything above is done, contact our support team and provide your OpenPro Property ID. We will:

  • Add your Property ID to your Amenitiz account

  • Map each OpenPro room to its matching Amenitiz accommodation

  • Activate the connection so bookings and inventory start flowing


Important rules

  • Accommodation count must match. Same number on Amenitiz and OpenPro, no more no less.

  • One OpenPro account only. Amenitiz connects to a single OpenPro account per hotel.

  • Stock management mode is mandatory. Without it, availability cannot be pushed.

  • Prices and availabilities must exist on OpenPro before activation.

  • The connection is activated by Amenitiz support, not from your dashboard.


FAQs

Is OpenPro the same as Alliance Réseaux?

Yes. OpenPro is the channel manager product run by Alliance Réseaux, used by many French Tourist Offices to manage local distribution.

Can I activate the OpenPro connection myself from Amenitiz?

No. OpenPro connections are activated by Amenitiz support after we receive your Property ID and verify the prerequisites. You don't need to do anything in your Amenitiz dashboard.

Where do I find my OpenPro Property ID?

Your Alliance Réseaux contact or the local Tourist Office that set up your OpenPro account can provide it.

What if I have more accommodations on Amenitiz than on OpenPro?

Create the missing accommodations on OpenPro before contacting support. You can hide them from the public Tourist Office website if you only want certain rooms sold there, but they need to exist in OpenPro for the mapping to work.

Do I still need to manage prices on OpenPro after the connection is live?

No. Once the connection is active, Amenitiz pushes prices, availability and restrictions automatically. Avoid manual edits on the OpenPro calendar — they will be overwritten.


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