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How to connect Smart Pricing (Smartness) from the Marketplace

Learn how to connect Smart Pricing (Smartness) from the Amenitiz Marketplace. This guide explains the multi-step activation process, what to expect at each stage, and how the integration works once connected.

Overview

Smart Pricing (Smartness) is a Dynamic Pricing tool that automatically calculates optimised rates based on market demand, competitor pricing and occupancy data. Once connected, Amenitiz syncs your room types, availability and reservation history with Smart Pricing. Prices are calculated on the Smart Pricing side and sent back automatically to Amenitiz.

The activation process involves several steps because Smart Pricing reviews and approves your property data before generating prices. Each step requires you to wait for a confirmation email from Smart Pricing before continuing in Amenitiz.

You can activate or deactivate the integration at any time from the Marketplace.


Before you start

Before activating the integration, make sure that you have an active Smart Pricing (Smartness) account. If you do not yet have an account, you must create one directly on the Smart Pricing website before continuing.


Step-by-step instructions

1. Find Smart Pricing in the Marketplace

  • Log in to your Amenitiz platform.

  • Go to Marketplace.

  • Scroll down to Discover all apps.

  • Find and select Smartness (Smart Pricing).

  • Click Activate.

2. Request account activation

  • Confirm the username or email address associated with your Smart Pricing account.

  • Click Request Activation.

Smart Pricing will now review your account. You will receive an Account Activated email from Smart Pricing when this step is complete.

💡 Note: This step is handled on the Smart Pricing side and may take some time. You will need to wait for their confirmation email before continuing.

3. Send your room mapping

  • After receiving the Account Activated email from Smart Pricing, return to the Marketplace.

  • Click Account Activated, Send Rooms.

Amenitiz will send your room types to Smart Pricing. Smart Pricing will review and approve them. You will receive a Rooms Approved email when this step is complete.

4. Send historical data

  • After receiving the Rooms Approved email from Smart Pricing, return to the Marketplace.

  • Click Rooms Approved, Send Historical Data.

Amenitiz will send your availability and reservation history to Smart Pricing. Smart Pricing will review this data. You will receive a Data Approved email when this step is complete.

5. Request price calculation

  • After receiving the Data Approved email from Smart Pricing, return to the Marketplace.

  • Click Data Approved, Calculate Prices.

Smart Pricing will now calculate optimised prices for your property. You will receive a Pricing Calculated email when prices are ready.

6. Confirm prices are ready

  • After receiving the Pricing Calculated email from Smart Pricing, return to the Marketplace.

  • Click Prices Ready.

The integration is now fully active. Prices will flow automatically from Smart Pricing to Amenitiz.

⚠️ Important: Once the integration is active, Smart Pricing becomes the source of truth for your pricing. If you manually edit prices in Amenitiz, those changes may be overwritten by Smart Pricing.


How the integration works

After activation:

  • Amenitiz syncs your room types, availability and reservation history with Smart Pricing.

  • Smart Pricing calculates optimised prices based on your property data and market conditions.

  • Updated prices are sent back automatically to Amenitiz.

  • You control your pricing strategy from the Smart Pricing dashboard.


FAQs

Do I need a Smart Pricing account before activating the integration?

Yes. The Marketplace only connects to an existing Smart Pricing account. You must create one on the Smart Pricing website before activating.


Why are there so many steps?

Smart Pricing has a manual review process on their side. Each step requires their team to verify and approve your property data before moving to the next stage. On the Amenitiz side, each step is a single button click.


How long does the activation process take?

The total time depends on how quickly Smart Pricing reviews your data at each stage. Each step may take anywhere from a few hours to a few days. You will receive an email from Smart Pricing when each step is complete.


Where do I manage my pricing rules?

All pricing rules, minimum and maximum rates, and strategy settings must be configured directly in Smart Pricing.


Can I reconnect after deactivating?

Yes. You can activate the integration again at any time from the Marketplace.


Who should I contact if I need help?

If your question relates to pricing rules, strategy configuration, or how Smart Pricing calculates prices, you should contact the Smart Pricing support team directly. If your issue relates to the connection between Amenitiz and Smart Pricing (for example, activation or syncing issues), you can contact the Amenitiz Support team.

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