Overview
SmartPricing (Smartness) is a Dynamic Pricing tool that automatically calculates optimised rates based on market demand, competitor pricing and occupancy data. Once connected, Amenitiz syncs your room types, availability and reservation history with SmartPricing. Prices are calculated on the SmartPricing side and sent back automatically to Amenitiz.
The activation process involves several steps because SmartPricing reviews and approves your property data before generating prices. Each step requires you to wait for a confirmation email from Smart Pricing before continuing in Amenitiz.
You can activate or deactivate the integration at any time from the Marketplace.
Before you start
Before activating the integration, make sure that you have an active SmartPricing (Smartness) account. If you do not yet have an account, you must create one directly on the SmartPricing website before continuing.
Step-by-step instructions
1. Find SmartPricing in the Marketplace
Log in to your Amenitiz platform.
Go to
Marketplace.Scroll down to Discover all apps.
Find and select Smartness (SmartPricing).
Click
Activate.
2. Request account activation
Confirm the username or email address associated with your SmartPricing account.
Click
Request Activation.
Smart Pricing will now review your account. You will receive an Account Activated email from SmartPricing when this step is complete.
📌 Note: This step is handled on the SmartPricing side and may take some time. You will need to wait for their confirmation email before continuing.
3. Send your room mapping
After receiving the Account Activated email from SmartPricing, return to the Marketplace.
Click
Account Activated, Send Rooms.
Amenitiz will send your room types to SmartPricing. SmartPricing will review and approve them. You will receive a Rooms Approved email when this step is complete.
4. Send historical data
After receiving the Rooms Approved email from SmartPricing, return to the Marketplace.
Click
Rooms Approved, Send Historical Data.
Amenitiz will send your availability and reservation history to SmartPricing. SmartPricing will review this data. You will receive a Data Approved email when this step is complete.
5. Request price calculation
After receiving the Data Approved email from SmartPricing, return to the Marketplace.
Click
Data Approved, Calculate Prices.
SmartPricing will now calculate optimised prices for your property. You will receive a Pricing Calculated email when prices are ready.
6. Confirm prices are ready
After receiving the Pricing Calculated email from SmartPricing, return to the Marketplace.
Click
Prices Ready.
The integration is now fully active. Prices will flow automatically from SmartPricing to Amenitiz.
⚠️ Important: Once the integration is active, SmartPricing becomes the source of truth for your pricing. If you manually edit prices in Amenitiz, those changes may be overwritten by Smart Pricing.
How the integration works
After activation:
Amenitiz syncs your room types, availability and reservation history with SmartPricing.
SmartPricing calculates optimised prices based on your property data and market conditions.
Updated prices are sent back automatically to Amenitiz.
You control your pricing strategy from the SmartPricing dashboard.
FAQs
Do I need a SmartPricing account before activating the integration?
Do I need a SmartPricing account before activating the integration?
Yes. The Marketplace only connects to an existing SmartPricing account. You must create one on the SmartPricing website before activating.
Why are there so many steps?
Why are there so many steps?
SmartPricing has a manual review process on their side. Each step requires their team to verify and approve your property data before moving to the next stage. On the Amenitiz side, each step is a single button click.
How long does the activation process take?
How long does the activation process take?
The total time depends on how quickly SmartPricing reviews your data at each stage. Each step may take anywhere from a few hours to a few days. You will receive an email from SmartPricing when each step is complete.
Where do I manage my pricing rules?
Where do I manage my pricing rules?
All pricing rules, minimum and maximum rates, and strategy settings must be configured directly in SmartPricing.
Can I reconnect after deactivating?
Can I reconnect after deactivating?
Yes. You can activate the integration again at any time from the Marketplace.
Who should I contact if I need help?
Who should I contact if I need help?
If your question relates to pricing rules, strategy configuration, or how SmartPricing calculates prices, you should contact the SmartPricing support team directly. If your issue relates to the connection between Amenitiz and SmartPricing (for example, activation or syncing issues), you can contact the Amenitiz Support team.