Overview
The Rooms & Rates page lets you connect each Amenitiz room and rate plan to Booking.com yourself, and see what is connected at a glance. When a room or rate is mapped, its availability and prices sync to Booking.com. When it isn't, they don't.
Before you start
Your Booking.com connection must already be set up. See how to connect Amenitiz with Booking.com.
Create your rooms and rate plans in Amenitiz first — you map existing inventory here.
This page is rolling out gradually. If you don't see the Rooms & Rates option, it isn't enabled for your account yet — contact [email protected].
Open the Rooms & Rates page
Go to Channel Manager.
On your Booking.com connection, click the three dots and select Rooms & Rates. It opens in a new tab.
You'll see two sections — Your rooms and Your rates — each with a mapped / total badge that turns green when everything is connected.
Map a room
In Your rooms, find a room that isn't connected and click Set up this room.
Choose the matching Booking.com room.
Choose which rates this room uses.
Click Save changes.
📌 Note
A connected room shows Live once it has at least one rate. If it shows Not live — "Needs a rate", add a rate to it.
Map a rate
In Your rates, click Set up this rate on a rate that isn't connected.
Choose the matching Booking.com rate.
Choose which rooms it applies to (at least one).
Click Save changes. To change the rooms later, use View on the rate and update which rooms it applies to.
Remove a mapping
Open the three-dot menu on a connected room or rate.
Click Remove link and confirm.
Warning
Removing a link stops that room or rate syncing to Booking.com right away. New Booking.com bookings won't update your Amenitiz availability, which can cause double bookings until you link it again.
Important rules
Map rooms before rates. A rate can only be applied to rooms that are already mapped.
A rate must apply to at least one room — you can't save it with none selected.
A room only goes Live once it has at least one rate mapped to it.
FAQs
I don't see the Rooms & Rates option on my Booking.com connection.
I don't see the Rooms & Rates option on my Booking.com connection.
The page is being rolled out gradually, so it isn't enabled for every account yet. If you don't see it, contact [email protected] — in the meantime, support can still map rooms and rates for you.
A room shows "Not live". Why?
A room shows "Not live". Why?
The room is connected to a Booking.com room but has no rate attached yet. Add at least one rate to it and it will go Live.
Do I still need to email support to map my rooms and rates?
Do I still need to email support to map my rooms and rates?
Not once you have the Rooms & Rates page — you map and change them yourself. Setting up the initial Booking.com connection is still done with support.
What happens when I remove a link?
What happens when I remove a link?
That room or rate stops syncing with Booking.com. Existing bookings are unaffected, but new Booking.com bookings won't update your Amenitiz availability until you link it again — so re-link it as soon as you can to avoid double bookings.