How to disconnect your OTA Connection with Amenitiz 🌐✂️

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Decided to part ways with an OTA? No problem! If you’re looking to disconnect your OTA from Amenitiz, here’s everything you need to know to ensure it’s done correctly. Let’s get started! 🚶‍♀️

Step-by-Step Guide 📝

1. Notify Amenitiz Support 🛎️

   Start by contacting our Amenitiz support at support@amenitiz.com. Our team will handle the disconnection from our system.

2. Disconnect on the OTA Side 🔍

   You'll also need to complete the disconnection process directly on the OTA’s platform.

   • Disconnecting from Booking.com:
     • Log into the Booking.com extranet.
     • Select your property (if needed).
     • Go to Account > Channel Manager.
     • Click Deactivate. Your connection will be disabled, and listings will be non-bookable after 24 hours.
   • Disconnecting from Airbnb:
     • Log into your Airbnb account.
     • Go to Profile> Account> Privacy & Sharing> Connected apps.
     • Select Amenitiz and click ‘Remove access’.

   ⚠️ Important! Disconnecting OTAs won’t cancel any existing or future bookings. You’ll need to manage these separately.

Disconnecting an OTA from Amenitiz requires reaching out to our support team and following the OTA’s internal process. Make sure to double-check the disconnection on both sides to ensure everything is correctly deactivated.

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