This article explains how to connect your Amenitiz account with Vrbo/Abritel.

Step-by-Step guide

1️⃣  Check your eligibility 

Before starting the connection, make sure that:

• Your listing is for an entire property (not just a room)
• You have a valid VAT number (mandatory for the connection)

  • If you're in France, this can be your SIREN number

  • In Spain, this can be your Número de registro de la empresa

  • In Italy, this can be your Numero di registrazione dell'azienda

2️⃣ Understand Vrbo’s limitations 

Before connecting, please be aware of the following:

• 100% of the payment must be collected at the time of booking via AmenitizPay 
  • • If you already use non-refundable sales terms, make sure to link them to your VRBO rate plan
    • If not, go to AmenitizPay > Settings and update your payment calendar
• Extras (e.g. cleaning fees) must be included in the rate – they cannot be added separately
• Only one rate plan can be connected per property
• Per-person pricing is not supported – prices apply per listing, not per guest

3️⃣ Prepare the required information 

To proceed with the connection, make sure to have the following ready:

• 🔗 VRBO listing link(s): if your property is already listed, send the public URLs
• 💰 Rate plan selection: choose which rate plan you want to connect.
  Keep in mind that VRBO charges a 15% commission, so you may want to adjust your prices accordingly.
  Click here to learn how to create an OTA rate plan.
• 📜 Property policies:
  • • Guest rules: pets allowed? smoking? children?
    • Specific rules: quiet hours, shoes off indoors, etc.
    • Cancellation policy (choose one):
      • Strict – 100% refund if cancelled 60+ days before arrival
      • Firm – 100% refund 60+ days before, 50% refund 30+ days before
      • Moderate – 100% refund 30+ days before, 50% refund 14+ days before
      • Flexible – 100% refund 14+ days before, 50% refund 7+ days before
      • Non-refundable – no refunds
• 💳 Payment & commission
  • • Guests will pay directly through AmenitizPay
    • VRBO deducts a 15% commission from your credit card on the 2nd of each month for completed stays

4️⃣ Contact Amenitiz Support 

Once you’ve gathered all the required information, send an email to support@amenitiz.com with the subject:

📩 Request to connect Amenitiz with Vrbo

📌 Make sure to include all the details listed in the previous section.

Our team will review the information, proceed with the connection and confirm once everything is set up.