Overview
Multi-Currency is designed for hoteliers who use different currencies on OTAs — for example, USD on Booking.com — but want to keep their local currency on their own website and booking engine. To create a channel manager connection between an OTA and Amenitiz, the currency must be the same on both sides. This article explains how to keep Amenitiz in your local currency while connecting to OTAs that run on a different currency.
Before you start
The initial currency setting is done by your onboarder during training.
Once your Amenitiz account is connected to the OTAs, you can no longer change the primary currency. Make sure you've picked the right one before requesting the channel manager connection.
If you need to change your Booking Engine currency, contact Amenitiz support — it can't be changed from Regional Settings yourself.
Step-by-step instructions
Go to
Settings→Regional Settings.Your Booking Engine currency is automatically set to your local currency. For the channel manager side:
Pick the OTA currency under
Currency exchange(e.g.USD).Add the exchange rate you want to use. You can check xe.com for current reference rates.
Click
Saveto apply the exchange rate.
What to expect once multi-currency is set up
You'll see reservations in your primary currency, with the price paid by the guest on the OTA shown in the booking details.
Payment works as usual: Booking.com will transfer your money to your bank account, or you'll charge the guest's card / VCC.
Reports in Amenitiz stay in the primary currency.
FAQs
Can I change my Amenitiz currency after connecting to an OTA?
Can I change my Amenitiz currency after connecting to an OTA?
No. Once your Amenitiz account is connected to an OTA, the primary currency is locked. Decide on the right currency before requesting the channel manager connection.
Where do I see the price the guest paid on the OTA?
Where do I see the price the guest paid on the OTA?
Open the reservation — the price paid by the guest on the OTA is shown in the booking details, alongside the amount in your primary currency.
What currency do my reports use?
What currency do my reports use?
Reports in Amenitiz always use the primary currency, regardless of which currency the original OTA booking was made in.
How do I change my Booking Engine currency?
How do I change my Booking Engine currency?
The Booking Engine currency is set to your local currency by default and can't be changed directly from Regional Settings. Contact [email protected] if you need to switch it.