Amenitiz now uses Airbnb's official pricing data to display your reservation figures accurately. Your nightly rates, booking totals, and revenue reports reflect what the guest actually paid for your property — not just what Airbnb transferred to you after commission.
This article explains what changed on Airbnb reservations, what to expect on new bookings, and how to read each figure.
What changed
Previously, Amenitiz used the Airbnb payout — the amount you receive after Airbnb's commission — as the booking total. We now use the guest total (what the guest actually paid for your property) and track Airbnb's commission as a separate figure.
The change applies to new Airbnb reservations only. Existing bookings are not modified.
What you will notice on new Airbnb bookings
Higher nightly rates — they now match exactly what appears in your Airbnb partner portal.
Higher booking totals — they reflect what the guest paid, not what landed in your bank account.
New line items — extra guest fees, pet fees, linen fees, and other pass-through fees that were previously hidden.
No more Airbnb-collected city taxes as charges — these are collected and remitted by Airbnb directly, your property never handled that money.
Higher revenue figures in your reports (ADR, RevPAR) — these were systematically understated before.
Accurate guest invoices — invoices now reflect the real amount paid for your services.
How to read the three Airbnb figures
Every new Airbnb booking now shows three separate amounts:
Guest total — what the guest paid Airbnb for your property (nightly rates + all hotel-kept fees).
OTA fee — Airbnb's commission (around 15.5%).
Hotel payout — what Airbnb transferred to your bank account (Guest total − OTA fee).
Example
A 3-night stay at €136/night + €80 cleaning fee + €33 extra guest fee:
• Guest total: €531.00 (what the guest paid Airbnb)
• OTA fee: €80.76 (Airbnb's commission)
• Hotel payout: €450.24 (what reached your bank)
What stays the same
Payment status — bookings remain PAID, nothing breaks in reconciliation.
Existing Airbnb bookings — no retroactive changes.
Other channels — Booking.com, VRBO, and direct bookings are unaffected.
Amenitiz Pay — unaffected.
Note
No action is required on your side. The update is applied automatically to new incoming Airbnb reservations once enabled for your account.
Frequently asked questions
Why is the city tax line item gone on my Airbnb bookings?
Why is the city tax line item gone on my Airbnb bookings?
Airbnb collects certain taxes directly from the guest and remits them to the local government — your property never handles that money. It used to appear as a charge by mistake; it is now correctly removed. Host-collected taxes (where you are responsible) still appear as before.
Why do my old and new Airbnb bookings show different figures?
Why do my old and new Airbnb bookings show different figures?
The update only applies to reservations created after it was activated for your account. Historical bookings are intentionally left unchanged, since modifying closed bills could affect your past accounting.
Why is a closed booking showing new figures and line items?
Why is a closed booking showing new figures and line items?
If a guest modifies an Airbnb reservation after the update was activated, the booking is recalculated with the correct figures and the closed bill may be reissued with updated line items. This is expected.
Why does a cancellation still show the older payout-based figures?
Why does a cancellation still show the older payout-based figures?
Cancellations and partial cancellations are based on the actual money movement, so they keep the payout-based logic. There is no change in this behaviour.
My revenue numbers are higher than last month — is this an error?
My revenue numbers are higher than last month — is this an error?
No. Your previous Airbnb revenue figures were systematically understated because the booking total was set to the payout instead of the guest total. The new figures are accurate, not inflated. Going forward, ADR and RevPAR reflect the real listing revenue.
Who do I contact if I have questions about a specific booking?
Who do I contact if I have questions about a specific booking?
Reach out to our Customer Care team at [email protected] with the booking reference and we'll review it with you.
