In France, Amenitiz automatically generates NF525-compliant fiscal receipts as your bills are paid, refunded or corrected. You don't create them by hand — Amenitiz issues each receipt for you and keeps them together so you can download a copy whenever a guest or your accountant asks for one.
Before you start
Fiscal receipts apply to properties in France, where they keep you compliant with the NF525 standard.
Receipts are generated automatically. You can't create, edit, delete or reset them by hand.
A receipt is tied to a bill's payment status, not to an individual payment. A partial payment or a partial refund won't always produce a receipt straight away.
How fiscal receipts are issued
Amenitiz issues fiscal receipts automatically based on changes to a bill's payment status. There are three types:
Sale receipt — issued when a bill becomes fully paid. If several payments add up to the total, Amenitiz issues a single sale receipt that covers them all.
Refund receipt — issued when a refund turns a previously paid bill back to unpaid. A partial refund won't create a refund receipt unless it changes the bill's paid status.
Cancellation receipt — issued when a bill that already has a receipt is modified. It cancels the earlier receipt without changing or deleting it.
Fiscal receipts follow one continuous, non-resettable sequence, so an existing receipt is never edited or removed. When a bill is refunded or modified, Amenitiz issues a new receipt that reverses or offsets the original — the audit trail stays intact.
Examples
Several payments on one bill — A bill has a €100 balance. You log €70: no receipt is issued yet. You then log the remaining €30, which brings the bill to fully paid. Amenitiz issues one sale receipt that includes both the €70 and the €30 payment.
Refund after a paid bill — A fully paid bill already has a sale receipt. You refund the payment, bringing the bill back to unpaid. Amenitiz issues a refund receipt to record and offset the refund.
Refund of an overpayment — A bill totals €100 but €120 was paid, so the bill is overpaid. You refund the €20 overpayment, which brings the bill back to exactly fully paid. Because the bill reaches the fully paid state, Amenitiz issues a sale receipt.
A bill is changed after a receipt — A bill already has a fiscal receipt and you modify it. Amenitiz issues a cancellation receipt to cancel the previous one and keep the audit trail intact.
Step-by-step instructions
Download from a booking's Payments tab
Open the booking and go to the
Paymentstab.Find the payment and click the three-dots menu (⋮) at the end of its row.
When the bill is fully paid, click
Download receipt. Every payment the receipt covers shows the same option — they all download the same receipt.
Download from the Receipts list
In the left-hand sidebar of Amenitiz, go to
Invoicesand open theReceiptstab.Find the receipt in the list. Each row shows its number, type, issue date, amount and status.
Click the download icon (a cloud with a downward arrow) on the receipt's row to save it as a PDF.
FAQs
What is the NF525 standard?
What is the NF525 standard?
NF525 is the French fiscal certification for software that records payments. It requires receipts to be complete, secure, traceable and tamper-proof. Fiscal receipts in Amenitiz are issued to meet this requirement.
I logged a payment but no receipt appeared — why?
I logged a payment but no receipt appeared — why?
A sale receipt is only issued once the bill becomes fully paid. A partial payment doesn't create a receipt on its own — it's included later, once additional payments bring the bill to fully paid. Add the remaining payment and the receipt will appear.
Can one receipt cover several payments?
Can one receipt cover several payments?
Yes. When several payments make up the full amount of a bill, Amenitiz issues a single sale receipt that lists them all. Downloading from any of those payment lines gives you that same receipt.
I refunded a guest but no refund receipt appeared — why?
I refunded a guest but no refund receipt appeared — why?
A refund receipt is only issued when the refund turns a previously paid bill back to unpaid. A partial refund that doesn't change the bill's paid status won't create one.
Why did a sale receipt appear after I refunded a guest?
Why did a sale receipt appear after I refunded a guest?
This happens when the bill was overpaid. If you refund only the overpaid amount, the bill returns to exactly fully paid — and because the bill reaches the fully paid state, Amenitiz issues a sale receipt rather than a refund receipt.
Why did a cancellation receipt appear?
Why did a cancellation receipt appear?
A cancellation receipt is issued when a bill that already has a receipt is modified. The original receipt isn't edited or deleted — instead, Amenitiz issues a cancellation receipt to reverse it, so the fiscal audit trail stays intact.