Overview
This article shows you how to reset your Amenitiz password when you have forgotten it and cannot sign in.
If you are already signed in and want to change your password, see How to manage your personal information and password.
To sign in step by step, see How to log into your Amenitiz account.
Before you start
You need access to the inbox of the email address registered on your account.
The reset link works for 6 hours. After that, request a new one.
Your new password must be at least 6 characters long.
Step by step
Go to the Amenitiz sign-in page.
Click
Forgot your password?.Enter the email address registered on your account and click
Send reset link.Open the email from Amenitiz with the subject “Reset password instructions” and click
Change my password.Enter your new password in
New passwordand again inConfirm your new password, then clickChange my password→ You are taken back to the sign-in page, with a message confirming the change.Sign in with your email address and your new password, then enter the verification code sent to your email. Amenitiz asks for a code every time you sign in.
FAQs
The reset email never arrived. What now?
The reset email never arrived. What now?
It can take a few minutes to arrive. Check your spam folder. If it is not there, confirm the email you entered matches the one registered on the account. If you still do not see it, email [email protected] with your property name.
The reset link does not work. What do I do?
The reset link does not work. What do I do?
Each link works for 6 hours, and if you requested more than one, only the most recent works. To get a new one, click Forgot your password? again, enter your email address and click Send reset link.
My account is locked. What do I do?
My account is locked. What do I do?
After 10 failed sign-in attempts in a row, Amenitiz locks the account for 10 minutes. Wait 10 minutes and it unlocks automatically. If you no longer remember the password, reset it with the steps above.
Do I need to reset my password on every device?
Do I need to reset my password on every device?
No. Your new password works on all your devices. Changing it signs you out of your other sessions, so sign in again with the new password on each device.