Overview
The Payments Summary page is your at-a-glance view of who owes what across all your confirmed bookings. It tells you three things: how much money is already in your AmenitizPay balance waiting to pay out, what's scheduled to be charged through AmenitizPay in the coming days, and how much is still owed across every booking — cash, bank transfer or otherwise.
Before you start
The Payments Summary link only appears in your sidebar if AmenitizPay is active and onboarded on your account.
The page shows all confirmed bookings in the selected date range — not just the ones paid through AmenitizPay. Cash payments, bank transfers and logged transactions count too.
The date filter applies to stay dates, not booking dates. A booking made today for a stay next month appears when you filter next month.
Step 1 — Open the Payments Summary
In the sidebar, click
Payments Summary. The page opens with the current week pre-selected.Use the date filter at the top to switch period — today, this week, this month, this year, or a custom range.
Step 2 — Read the three summary cards
Your AmenitizPay balance — money already collected through AmenitizPay and waiting to be paid out to your bank account at the next payout.
Planned guest payments — payments scheduled with AmenitizPay but not processed yet. Includes split-payment instalments (e.g. 70% at booking + 30% pre-arrival) and virtual credit cards that charge on the activation date.
Left to pay — the total still owed across all bookings in the period, including bookings paid in cash, by bank transfer, or otherwise outside AmenitizPay. A value here means at least one booking has no payment recorded yet.
Step 3 — Act on individual bookings
Below the summary cards, each confirmed booking shows its current payment status:
Paid — full amount recorded
Unpaid — no payment recorded yet
Partially paid — some recorded, balance still due
Overpaid — recorded amount exceeds the booking total (check for double-charges)
From the row you can:
Click Create a payment to charge the card on file, send a payment link, charge a card terminal, or log an offline transaction (cash, bank transfer).
Click the arrow on the right, or See details, to open the full booking.
FAQs
What's the difference between AmenitizPay balance and Left to pay?
What's the difference between AmenitizPay balance and Left to pay?
Your AmenitizPay balance is money already collected and held by AmenitizPay before payout to your bank. Left to pay is money still owed by guests — across all payment methods, AmenitizPay or otherwise. The two never overlap.
A guest paid me cash at check-in but the booking still shows as Unpaid. Why?
A guest paid me cash at check-in but the booking still shows as Unpaid. Why?
Amenitiz can't see cash unless you log it. Open the booking, click Create a payment and pick the offline transaction option to record the cash payment. The status updates immediately.
I don't see the Payments Summary link in my sidebar.
I don't see the Payments Summary link in my sidebar.
The link only appears for accounts with AmenitizPay onboarded and at least one active merchant. If you've started onboarding but haven't completed it, the page is hidden. Check AmenitizPay → Settings to see the onboarding status, or contact [email protected].
What's the difference between "Credit card" and "Other transaction" in the booking's payment details?
What's the difference between "Credit card" and "Other transaction" in the booking's payment details?
Credit card means AmenitizPay processed the charge (card on file, payment link, or card terminal). Other transaction is a manually-logged record — cash, bank transfer, or a card charged outside Amenitiz. AmenitizPay didn't move money for an "Other transaction".
Can I sort or filter the booking list by payment status?
Can I sort or filter the booking list by payment status?
Yes — the bookings table has a sort control for status. Click the booking-status column header to group Unpaid/Partially paid bookings at the top so you can chase them first.