Overview
This article walks through a worked example of setting up a mandatory cleaning fee as an extra in Amenitiz — automatically added to every booking for the accommodations you select, charged once per stay, and applied on the departure day.
This article answers: "How do I configure a cleaning fee so it's charged once per stay, on every reservation, for the right rooms?"
📌 Note
For the general workflow of creating any extra, see How to create a new extra. For making any existing extra mandatory, see How to make an extra mandatory.
Step-by-step instructions
Navigate to Extra Charges
Go to
Booking Engine → Extra Chargesin the left-hand sidebar.
Open or create the cleaning fee extra
Click
Add a new extrato create one from scratch, orEdit extraon an existing cleaning fee to update it.Give it a clear name like Cleaning fee and a short description that guests will see at booking.
Configure the key settings
Price calculation— chooseFixed amountand set the cleaning fee value.Per article or per guest— choosePer article. Cleaning is a one-time charge per stay, not per guest.Apply automatically— set toYes. This makes the cleaning fee mandatory on every new booking that matches.Availability— underRoom availability, link the cleaning fee to the specific accommodations it applies to.Applied to— chooseDeparture day. The cleaning fee will appear once on the checkout date.VAT rate— set the VAT applicable to cleaning services in your region.
Save
Click
Saveto apply all settings. The cleaning fee will now be added automatically to every new booking for the accommodations you linked.
FAQs
Should the cleaning fee be priced per article or per guest?
Should the cleaning fee be priced per article or per guest?
Per article. Cleaning is a one-time charge tied to the stay, not to the number of people. If you set it per guest, a booking for 4 people would be charged 4× the cleaning fee.
Why apply the cleaning fee on the departure day?
Why apply the cleaning fee on the departure day?
It mirrors when the actual cleaning happens (after checkout) and ensures the charge appears once per stay, regardless of how many nights the guest booked. Arrival day also works functionally, but Departure day is the convention most hoteliers use.
Can I have different cleaning fees for different accommodations?
Can I have different cleaning fees for different accommodations?
Yes. Create one cleaning fee extra per price tier (for example, Cleaning fee — studio and Cleaning fee — suite) and link each to the right accommodations under Availability. Only the matching cleaning fee will be applied to each booking.
Will the cleaning fee apply to bookings from Booking.com or other OTAs?
Will the cleaning fee apply to bookings from Booking.com or other OTAs?
No. Extras created in Amenitiz only apply to bookings made through your Amenitiz booking engine. To charge a cleaning fee on OTA bookings, you need to configure it directly in each OTA's extranet.
Can a guest remove the cleaning fee themselves?
Can a guest remove the cleaning fee themselves?
No. Because Apply automatically is on, the cleaning fee is mandatory and can't be unchecked during the booking flow. If you need to waive it for a specific direct booking, you can remove it manually when creating the reservation in the extranet.