Amenitiz (EU)

Configure your direct booking experience. Control pricing, policies, rate plans, extras, age-based pricing and how guests book on your website.

Booking Engine

Customise pricing for infants, children, and teenagers by defining how guests of different ages are charged. Age-range pricing helps you offer the right rates for families, stay competitive, and align…

How to configure pricing by age range

The booking engine is a vital part of your website, helping you automate and grow direct bookings. By reducing reliance on OTAs, it gives you more control over your reservations.…

How to customise the design of the Booking Engine

Embed your Amenitiz Booking Engine on an external website using an iFrame, so visitors can book directly without leaving your site.

How to use iFrame to associate your Booking Engine

Diagnose why your property isn't bookable on your Booking Engine or OTAs. Step through availability, rate plans, restrictions, and OTA-specific checks before contacting support.

My property is not bookable on the Booking Engine or OTAs

General

Learn how to add extras to a booking, understand how they affect charges and bills, and decide whether to collect payment immediately or later.

How to add extras to a booking

How to create an extra for a meal

Categories group your extras (breakfast, restaurant, spa) for the admin and the charges report. Optional Breakfast or Restaurants tags also feed dedicated reports. Guests never see categories on the booking…

How to create and manage categories for extras

How to set up a mandatory cleaning fee in Amenitiz — a worked example with the recommended price calculation, scope, and application-day settings for a per-stay cleaning charge.

How to create mandatory cleaning fees

How to mark an extra as mandatory in Amenitiz, so it's automatically added to every booking that matches the linked accommodations and rate plans — for charges like cleaning fees,…

How to make an extra mandatory

Set the cleaning fee Airbnb adds to every booking on a room — fixed per stay, not per night. Configured per room in Channel Manager → OTAs → Airbnb →…

How to set Airbnb cleaning fees

Learn how to manage daily breakfast service, view upcoming demand, and export reports using the Breakfast Management feature in Amenitiz.

How to use the Breakfast Management feature

Extras

Create the general terms and conditions your guests accept when booking on your Amenitiz website or booking engine.

How to create general terms and conditions

Learn how to access, complete and manage Legal forms in Amenitiz, and where to find them depending on whether you use the Sales Pro or Ultimate Plus subscription.

How to access and configure Legal forms

Learn how to create and modify your sales terms in Amenitiz — choose a cancellation policy, and link them to specific rate plans or promotions on your booking engine.

How to create and modify your sales terms

Your sales terms appear at four touchpoints: on the booking engine before reserving, on the AmenitizPay payment page, inside the confirmation email, and on manual reservations via the Payment Link…

Where guests see your sales terms

Policies & Terms

Create Standard, Last Minute or Early Bird promotions on your Booking Engine — set discounts, stay dates, active days, rooms, rate plans and visibility windows.

How to create a promotion

Learn how to create gift cards on your booking engine, how your clients can buy and use them, and the terms and conditions that apply.

How to create, sell and use gift cards

Promotions & Gift Cards

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

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