Overview
The Breakfast Management feature helps you manage, plan, and analyse your breakfast service from a single place.
You can use it to:
See which guests have breakfast on a given day
Add breakfast quickly to bookings
Forecast upcoming demand
Export reports for operations and analysis
The feature is divided into three main areas:
Daily view (operations)
Week forecast (planning)
Reports (analysis)
Before you start
The Breakfast page is only available if your property has at least one of the following:
A breakfast extra configured with the correct category
A rate plan that includes a meal (e.g. breakfast, half board, full board)
If none of these are set up, the Breakfast page and dashboard widget will not be visible.
Step-by-step instructions
Manage daily breakfast service
1. Access the Breakfast page
Go to
Reservations→BreakfastUse the tabs to navigate between views
Alternative access:
From the
Dashboard→ Breakfast widget, clickOpen full view
2. Select a date
Use the date selector at the top
Click on a date to display breakfast data
3. Understand the summary metrics
You will see:
Rooms with breakfast — rooms where at least one guest has breakfast
Guests with breakfast — total guests with breakfast (adults + children)
Guests without breakfast — guests without breakfast
Capture rate — percentage of guests having breakfast
📌 Note: Metrics are based on guests, not rooms.
4. Review guests with breakfast
In the "With breakfast" section, you can see:
Room number and guest name
Number of breakfasts
Adults and children breakdown
Booking source
Breakfast type: Included, Half board, Full board, Extra
5. Identify upsell opportunities
In "Room only — upsell opportunities", you can see:
Rooms without breakfast
Occupancy (adults and children)
Nights left (remaining stay duration)
6. Add breakfast to a booking
Find the room in the upsell section
Click
Add breakfastSelect the breakfast option, number of adults and children, and period (This day only / Rest of stay)
Click
Add breakfastto confirm
The charge will be created based on your configured extra.
💡Tip: You can also add breakfast from the reservation (Charges tab).
Important rules
You cannot add breakfast if it is already included in the rate plan
You cannot add breakfast if a breakfast charge already exists
Pricing depends on your extra configuration
Breakfast will appear in this view only if it is added as a charge with the "Breakfast" category and assigned to the correct date
View and use the breakfast forecast
1. Open the Week forecast
Go to the
Week forecasttab
2. Review forecast data
For each day, you will see:
Adults with breakfast
Children with breakfast
Total guests
Occupied rooms
Rooms with breakfast
Capture rate
3. Use the forecast for planning
Use this view to:
Plan staffing levels
Prepare food quantities
Identify busy and low-demand days
Monitor capture rate trends
Important rules
Forecast is based on current reservations only
Data updates automatically when bookings change
Does not include walk-in guests
Export breakfast reports
1. Open the Reports tab
Go to
Reports
2. Select a date range
Choose start and end dates
3. Export your report
Choose one of the following:
CSV — Detailed, row-level data. Best for analysis.
Detailed PDF — One page per day, includes guest details and checkboxes. Best for daily operations.
Summary PDF — Aggregated data. Best for management reporting.
Important rules
Reports are based on reservation data
Changes to bookings affect future exports
FAQs
Why can't I see the Breakfast tab?
Why can't I see the Breakfast tab?
The Breakfast page is only visible if breakfast is configured in your property. Make sure you have:
A breakfast extra with the correct category, or
A rate plan that includes a meal
If neither is set up, the Breakfast tab will not appear.
Why can't I add breakfast to a room?
Why can't I add breakfast to a room?
Check if:
Breakfast is already included in the rate plan
A breakfast charge already exists
No breakfast extra is configured
Why does a breakfast added from the reservation not appear here?
Why does a breakfast added from the reservation not appear here?
Breakfast will appear in this view only if it is added as a charge with the "Breakfast" category and assigned to the correct date.
What is the difference between "occupied rooms" and "rooms with breakfast"?
What is the difference between "occupied rooms" and "rooms with breakfast"?
Occupied rooms = all rooms with a booking
Rooms with breakfast = rooms where at least one guest has breakfast
Why are guest numbers different from room numbers?
Why are guest numbers different from room numbers?
Because one room can include multiple guests. Metrics are calculated per guest.
What does "Nights left" mean?
What does "Nights left" mean?
It shows how many nights remain in the guest's stay from the selected date.
Why does the forecast change?
Why does the forecast change?
It updates automatically based on reservation changes (new bookings, cancellations, edits).
Does the forecast include walk-in guests?
Does the forecast include walk-in guests?
No. It only includes reservations in the system.
Which report should I use for daily operations?
Which report should I use for daily operations?
Use the Detailed PDF report.
Which report is best for analysis?
Which report is best for analysis?
Use the CSV export.
Does the system recognise breakfast from OTAs automatically?
Does the system recognise breakfast from OTAs automatically?
If breakfast is included as part of the rate plan, it will be reflected.
Why is a guest not showing breakfast on the arrival day?
Why is a guest not showing breakfast on the arrival day?
Breakfast follows stay-date logic:
No breakfast on check-in day
Breakfast included during stay and on check-out day