Overview
This article shows you how to create a new accommodation, edit an existing one, and remove an accommodation from Amenitiz. Accommodations are the rooms or units you sell: they appear on your website, Booking Engine, and connected OTAs.
Use this article when you add a room type, update accommodation details, or retire a unit you no longer sell.
Before you start
If you use the Channel manager, your accommodation structure must match the OTA's (for example, 1 Double Room with 5 units on Booking.com should be 1 Double Room with 5 units in Amenitiz).
The number of units is set when the accommodation is created. To add or remove units later, contact [email protected] — adding units beyond your plan may change your subscription price.
Deleting an accommodation is irreversible and must be requested by the account owner.
Step-by-step instructions
Create an accommodation
In the sidebar, click
Property→Accommodations.Scroll to the bottom of the page and click
Add a new Accommodation.Fill in the accommodation details (see next section) and click
Save.
Next steps after creating an accommodation
The accommodation isn't bookable yet. Once it's created, complete these steps to make it sellable on your Booking Engine and on connected OTAs:
Set up pricing for the accommodation — How to set up a pricing per person (or pricing by age range).
Create and configure a rate plan
Open availability for the rate plan — How to enable availability for your rates. Without this, the accommodation won't appear as bookable.
Link sales terms to the rate plan — How to create and modify your sales terms.
Adjust price and availability for specific days if needed — How to change price and availability for a specific day.
Optional: add amenities, add photos.
If you're connecting the accommodation to an OTA: Prerequisites before connecting a new room to an OTA.
📌 Note
Until a rate plan is set up and its availability is open, the accommodation will not be sellable — even though it appears in your admin area.
Edit an accommodation
Go to
Property→Accommodations.Click the three-dot icon next to the accommodation and select
Edit accommodation.Update the fields you need:
Accommodation type— cottage or rooms (for correct channel-manager sync).NameandDescription— required and shown on your website.CapacityandSize— optional.Room view— optional.Default price— refine per-date pricing later in Inventory.Booking engine & website visibility— control where the accommodation is sold.Bedding arrangements— required; list bed types and quantity.Amenities— optional (how to add amenities).Accommodation images— optional.
Click
Saveto apply the changes.
📌 Note
Name, Description and Bedding arrangements must be filled in all your active languages, otherwise the accommodation cannot be saved.
Delete an accommodation
Before you request deletion, make sure:
The accommodation is no longer sold on your Booking Engine or website.
All active and upcoming reservations have been reassigned to another accommodation.
Reports that reference the accommodation have been downloaded — their links stop working after deletion.
The accommodation has been disconnected from every OTA (Airbnb, Booking.com, and others) from the OTA side.
No contractual commitment remains on the accommodation (check
Settings→Billing Information→Subscription Summary).
When those conditions are met, the account owner emails [email protected] from the owner email on file with:
The exact name of the accommodation to delete.
A clear statement that the conditions above are met.
⚠️ Warning
Deletion is irreversible. Any reservation still linked to the accommodation becomes an overbooking at the top of the calendar until you reassign it.
FAQs
Why won't my accommodation save?
Why won't my accommodation save?
The Name, Description and Bedding arrangements fields are required in every active language on your account. A missing value in any active language blocks the save.
How do I change the number of units of an accommodation?
How do I change the number of units of an accommodation?
The unit count is fixed at creation. Email [email protected] to request an update. If adding units exceeds your current plan, your subscription price will be updated — see Amenitiz Pricing.
Does deleting an accommodation remove it from connected OTAs?
Does deleting an accommodation remove it from connected OTAs?
No. Deleting in Amenitiz does not deactivate the listing on Booking.com, Airbnb, or any other OTA. Remove the listing from each OTA's extranet before you delete.
What happens to reservations linked to a deleted accommodation?
What happens to reservations linked to a deleted accommodation?
Active reservations become "overbookings" at the top of the calendar and appear in the Unassigned Reservations section. Open the reservation and use Switch room to reassign it to an available accommodation.