Managing reservations efficiently is crucial for keeping everything running smoothly. Whether it’s a manual booking or via the Amenitiz booking engine, updating stay dates is quick and easy. Let’s walk you through the process!
Merging Dates: If some accommodations in a booking have different arrival and/or departure dates, editing the dates for the entire reservation will merge all dates.
OTA Bookings: Changes to stay dates made on OTA platforms (Online Travel Agencies) will not sync with Amenitiz for bookings imported during the connection with the channel manager.
Past Reservations: No changes are allowed for past reservations.
Step-by-Step Guide
1️⃣ Access the Reservations Section
Go to the Reservations section in your Amenitiz dashboard. Click on the booking and select View booking details.
2️⃣ Change dates of stay
Click the three dots (⁝) in the top-right corner. Select Edit dates of stay, pick new dates, check availability, and click Confirm dates of stay.
3️⃣ Change dates of stay for a specific room in a reservation
If you need to modify dates for one room only, click the three dots (⁝) next to the room name. Select Edit room's dates, check availability, and click Confirm dates of stay.
Keeping your booking details up-to-date ensures a seamless guest experience. Always double-check changes before saving, especially for OTA bookings. If you need further assistance, feel free to reach out to our support team—we’re here to help!