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How to create a split booking

Create a single booking where rooms have different arrival or departure dates — useful when a guest moves between rooms mid-stay or a group's rooms don't all start the same day.

Overview

A split booking is one reservation that covers several rooms with different arrival or departure dates. Use it when a guest moves rooms during their stay (for example, nights 1–2 in Room A and nights 3–5 in Room B), or when a group's rooms don't all start on the same day. You keep one reservation number, one guest profile and one payment.


📌 Note

There are two booking screens, and the steps differ. Open a manual booking. If each room you add has its own dates, follow If each room has its own dates. If your rooms collect under Selected rooms with an Add a room with different dates button, follow If your screen has an Add a room with different dates button.


Before you start

  • Create split bookings manually from your admin. Bookings from Booking.com, Airbnb, Expedia and other OTAs can't be split. The OTA holds the source of truth.

  • The booking runs from the earliest arrival to the latest departure across its rooms.


Step by step

Open the manual booking screen

  • From the top bar of your admin, click Add reservation.

  • Or go to Planning → Calendar and click the slot for the check-in day and room you want. The booking screen opens with that date filled in. If each room has its own dates on your screen, the room you clicked is filled in too.

For everything else a manual booking covers — guests, extras and payments — see How to create a new reservation step by step if each room carries its own dates, or How to manually add a reservation for the screen with the Add a room with different dates button.


If each room has its own dates

  1. Set the check-in and check-out of the whole stay — the earliest arrival and the latest departure across every room you are going to add — then click Search availability. The earliest check-in you can pick is yesterday.

  2. In Rooms, pick the Rate plan, then set the quantity next to each room type you want. Every room you add starts on the stay dates.

  3. On a room's line, click its Stay button — the one showing that room's check-in and check-out — then pick the room's check-in, then its check-out. Repeat for each room that needs different dates. A room's dates stay inside the stay dates you set at the top.

  4. Adjust the rest per room where you need to: Room number (or leave it on Auto-assign), Adults, Children and Room total. Click Remove room to drop a room you no longer want.

  5. Fill in Guest, Payments and the remaining sections, then click Create reservation in Review & create. The new booking shows on your calendar with one bar per room on its dates.


If your screen has an Add a room with different dates button

  1. In the first section, click Create booking.

  2. Set the arrival and departure dates for the first part of the stay.

  3. From the available rooms list, click the + next to each room you want for those dates. Every room you add appears under Selected rooms with its own dates, guests, nights and price. You can add several rooms on the same dates before moving to a new date range.

  4. Click Add a room with different dates, set the arrival and departure for this part of the stay — use Change dates to adjust them — then click the + next to the rooms you want. Repeat for as many date ranges as the stay needs; there is no hard limit.

  5. To drop a room, click Remove on its card under Selected rooms. The total recalculates.

  6. Add the guest's information, secure the booking with a valid payment method, review the summary and click Save booking.


Add more rooms after the booking is saved

  1. Open the booking and click Add accommodation.

  2. Pick the room, then set its occupancy, price and extras. The new room covers the whole stay, from the earliest arrival to the latest departure across all rooms.

Need a room for only part of the stay? Create a separate reservation for those nights.


How a split booking shows up on your calendar

Each room of a split booking appears as its own bar on its specific dates, with a small 1/2 → 2/2 label indicating the segment order — so the same booking is recognisable across multiple rooms and date ranges. For more on calendar layout, see How to check the information displayed on your calendar.


FAQs

I don't see the "Add a room with different dates" button — what should I do?

Your property is on the booking screen where each room carries its own dates instead. Set the stay dates, add your rooms, then change the dates on each room individually — see If each room has its own dates above. The result is the same booking.


Can I create a split booking from an OTA reservation?

No. OTAs (Booking.com, Airbnb, Expedia…) hold the source of truth for their bookings, so split bookings can only be created manually from your Amenitiz admin. An OTA booking keeps its original single-segment structure.


Can I add several rooms with the same dates inside a split booking?

Yes. Where each room carries its own dates, add the rooms you need and leave the ones sharing dates untouched — every room starts on the stay dates. On the screen with Add a room with different dates, keep clicking the + next to rooms on the available list before you start a new date range.


What's the difference between a split booking and "Add accommodation"?

Add accommodation adds a room to an existing booking, and the new room covers the booking's whole stay — see How to add an accommodation to a reservation. A split booking lets each room have its own dates, which you set while you create the booking.

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