Overview
A split booking is one reservation that covers several rooms with different arrival or departure dates. Use it when a guest moves rooms during their stay (for example, nights 1–2 in Room A and nights 3–5 in Room B), or when a group's rooms don't all start on the same day. You keep one reservation number, one guest profile and one payment.
📌 Note
There are two booking screens, and the steps differ. Open a manual booking. If each room you add has its own dates, follow If each room has its own dates. If your rooms collect under Selected rooms with an Add a room with different dates button, follow If your screen has an Add a room with different dates button.
Before you start
Create split bookings manually from your admin. Bookings from Booking.com, Airbnb, Expedia and other OTAs can't be split. The OTA holds the source of truth.
The booking runs from the earliest arrival to the latest departure across its rooms.
Step by step
Open the manual booking screen
From the top bar of your admin, click
Add reservation.Or go to
Planning→Calendarand click the slot for the check-in day and room you want. The booking screen opens with that date filled in. If each room has its own dates on your screen, the room you clicked is filled in too.
For everything else a manual booking covers — guests, extras and payments — see How to create a new reservation step by step if each room carries its own dates, or How to manually add a reservation for the screen with the Add a room with different dates button.
If each room has its own dates
Set the check-in and check-out of the whole stay — the earliest arrival and the latest departure across every room you are going to add — then click
Search availability. The earliest check-in you can pick is yesterday.In
Rooms, pick theRate plan, then set the quantity next to each room type you want. Every room you add starts on the stay dates.On a room's line, click its
Staybutton — the one showing that room's check-in and check-out — then pick the room's check-in, then its check-out. Repeat for each room that needs different dates. A room's dates stay inside the stay dates you set at the top.Adjust the rest per room where you need to:
Room number(or leave it onAuto-assign),Adults,ChildrenandRoom total. ClickRemove roomto drop a room you no longer want.Fill in
Guest,Paymentsand the remaining sections, then clickCreate reservationinReview & create. The new booking shows on your calendar with one bar per room on its dates.
If your screen has an Add a room with different dates button
In the first section, click
Create booking.Set the arrival and departure dates for the first part of the stay.
From the available rooms list, click the
+next to each room you want for those dates. Every room you add appears underSelected roomswith its own dates, guests, nights and price. You can add several rooms on the same dates before moving to a new date range.Click
Add a room with different dates, set the arrival and departure for this part of the stay — useChange datesto adjust them — then click the+next to the rooms you want. Repeat for as many date ranges as the stay needs; there is no hard limit.To drop a room, click
Removeon its card underSelected rooms. The total recalculates.Add the guest's information, secure the booking with a valid payment method, review the summary and click
Save booking.
Add more rooms after the booking is saved
Open the booking and click
Add accommodation.Pick the room, then set its occupancy, price and extras. The new room covers the whole stay, from the earliest arrival to the latest departure across all rooms.
Need a room for only part of the stay? Create a separate reservation for those nights.
How a split booking shows up on your calendar
Each room of a split booking appears as its own bar on its specific dates, with a small 1/2 → 2/2 label indicating the segment order — so the same booking is recognisable across multiple rooms and date ranges. For more on calendar layout, see How to check the information displayed on your calendar.
FAQs
I don't see the "Add a room with different dates" button — what should I do?
I don't see the "Add a room with different dates" button — what should I do?
Your property is on the booking screen where each room carries its own dates instead. Set the stay dates, add your rooms, then change the dates on each room individually — see If each room has its own dates above. The result is the same booking.
Can I create a split booking from an OTA reservation?
Can I create a split booking from an OTA reservation?
No. OTAs (Booking.com, Airbnb, Expedia…) hold the source of truth for their bookings, so split bookings can only be created manually from your Amenitiz admin. An OTA booking keeps its original single-segment structure.
Can I add several rooms with the same dates inside a split booking?
Can I add several rooms with the same dates inside a split booking?
Yes. Where each room carries its own dates, add the rooms you need and leave the ones sharing dates untouched — every room starts on the stay dates. On the screen with Add a room with different dates, keep clicking the + next to rooms on the available list before you start a new date range.
What's the difference between a split booking and "Add accommodation"?
What's the difference between a split booking and "Add accommodation"?
Add accommodation adds a room to an existing booking, and the new room covers the booking's whole stay — see How to add an accommodation to a reservation. A split booking lets each room have its own dates, which you set while you create the booking.
