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How to create a split booking

Create a single booking where rooms have different arrival or departure dates — useful when a guest moves between rooms mid-stay or a group's rooms don't all start the same day.

Overview

A split booking is a single reservation that covers more than one room with different arrival or departure dates. Use it when a guest moves between rooms during their stay (for example, nights 1–2 in Room A and nights 3–5 in Room B), or when a group's rooms don't all start on the same day.

This article shows how to create a split booking from your admin and how it appears on your calendar. Two versions of the manual booking screen are in use and both can create one — the steps below cover each.


📌 Note

Which steps you follow depends on the booking screen your property has. Open a manual booking and look at the rooms: if every room you add carries its own dates, follow If each room has its own dates. If the rooms you pick collect under Selected rooms with an Add a room with different dates button below them, follow If your screen has an Add a room with different dates button.


Before you start

  • Split bookings are created manually from the admin only. Reservations imported from OTAs (Booking.com, Airbnb, Expedia…) keep their single-segment structure — the OTA holds the source of truth.

  • Each room in a split booking can have its own dates, occupancy, price and extras — set them when you add the room.

  • All the rooms sit inside one stay: the booking runs from the earliest arrival to the latest departure across its rooms.


Step-by-step instructions

Open the manual booking screen

  • From the top bar of your admin, click Add reservation.

  • Or go to PlanningCalendar and click the slot for the check-in day and room you want. The booking screen opens with that date and room already filled in.

For everything else a manual booking covers — guests, extras and payments — see How to create a new reservation step by step if each room carries its own dates, or How to manually add a reservation for the screen with the Add a room with different dates button.

If each room has its own dates

  • Set the check-in and check-out of the whole stay — the earliest arrival and the latest departure across every room you are going to add — then click Search availability. The earliest check-in you can pick is yesterday.

  • In Rooms, pick the Rate plan, then set the quantity next to each room type you want. Every room you add starts on the stay dates.

  • On a room's line, click its Stay button — the one showing that room's check-in and check-out — then pick the room's check-in, then its check-out. Repeat for each room that needs different dates. A room's dates stay inside the stay dates you set at the top.

  • Adjust the rest per room where you need to: Room number (or leave it on Auto-assign), Adults, Children and Room total. Click Remove room to drop a room you no longer want.

  • Fill in Guest, Payments and the remaining sections, then click Create reservation in Review & create. The new booking shows on your calendar with one bar per room on its dates.

If your screen has an Add a room with different dates button

  • In the first section, click Create booking.

  • Set the arrival and departure dates for the first part of the stay.

  • From the available rooms list, click the + next to each room you want for those dates. Every room you add appears under Selected rooms with its own dates, guests, nights and price. You can add several rooms on the same dates before moving to a new date range.

  • Click Add a room with different dates, set the arrival and departure for this part of the stay — use Change dates to adjust them — then click the + next to the rooms you want. Repeat for as many date ranges as the stay needs; there is no hard limit.

  • To drop a room, click Remove on its card under Selected rooms. The total recalculates.

  • Add the guest's information, secure the booking with a valid payment method, review the summary and click Save booking.

💡 Tip

Want to create a manual reservation without charging the guest upfront? Set the first charge to 0€ in AmenitizPay — the payment method gets validated and your terms accepted, but no money is taken.

Add more rooms after the booking is saved

  • Open the booking and click Add accommodation.

  • By default, the new room covers the whole stay — from the earliest arrival to the furthest departure across all rooms.

  • To put the new room on different dates, click the three-dot menu on its card and adjust its arrival and departure.


How a split booking shows up on your calendar

Each room of a split booking appears as its own bar on its specific dates, with a small 1/2 → 2/2 label indicating the segment order — so the same booking is recognisable across multiple rooms and date ranges. For more on calendar layout, see How to check the information displayed on your calendar.


FAQs

I don't see the "Add a room with different dates" button — what should I do?

Your property is on the booking screen where each room carries its own dates instead. Set the stay dates, add your rooms, then change the dates on each room individually — see If each room has its own dates above. The result is the same booking.


How does a split booking show up on the calendar?

Each room appears as its own bar on its dates. A small 1/2 → 2/2 label on each bar indicates the segment order, so the same booking stays recognisable across multiple rooms and date ranges.


Can I create a split booking from an OTA reservation?

No. OTAs (Booking.com, Airbnb, Expedia…) hold the source of truth for their bookings, so split bookings can only be created manually from your Amenitiz admin. An OTA booking keeps its original single-segment structure.


Can I add several rooms with the same dates inside a split booking?

Yes. Where each room carries its own dates, add the rooms you need and leave the ones sharing dates untouched — every room starts on the stay dates. On the screen with Add a room with different dates, keep clicking the + next to rooms on the available list before you start a new date range.


What's the difference between a split booking and "Add accommodation"?

Add accommodation adds a room to an existing booking and keeps the same arrival and departure dates as that booking — see How to add an accommodation to a reservation. A split booking, on the other hand, is created from scratch and lets each room have its own dates.

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