Overview
Categories group your extras (breakfast options, restaurant items, spa services) so you can find them faster in long lists and break them out separately in the charges report. The grouping is internal-only — guests booking on your engine don't see categories, they just see the individual extras. Two of the tags (Breakfast and Restaurants) also feed dedicated reports, useful for tracking F&B revenue.
Before you start
Categories are not guest-facing. They live in the admin, on the charges report Excel export, and inside the Breakfast and Restaurants reports.
Only two tags are currently supported: Breakfast and Restaurants. A category without a tag still works as a grouping in the charges report — the tag is only needed to feed the dedicated Breakfast/Restaurants reports.
You can create categories before creating the extras (then link extras to them later) or after (then bulk-assign existing extras to a new category). Either order is fine.
Step 1 — Open the extras categories page
In the sidebar, go to
Booking engine→Extra Charges.Scroll to the Your categories section.
Step 2 — Create a category
Click Create new category.
Enter a name for the category (e.g. "Half board", "Spa", "Wine list").
Under Extras, select which existing extras should be grouped into this category.
Optional: pick a Tag — Breakfast or Restaurants — to also feed the corresponding dedicated report under
Reports→Reports.Click Save at the bottom of the page.
Step 3 — Edit or delete a category later
From the same Your categories section:
Click a category to edit its name, tag, or which extras it contains.
Use the delete control to remove a category. Extras inside it aren't deleted — they just become uncategorised.
FAQs
Do I need to create extras first, or categories first?
Do I need to create extras first, or categories first?
Either way works. You can create categories first and link extras to them when you create each extra, or create the extras first and group them into a category afterwards. Many users do the latter when they realise their list got too long.
Will guests see the category name on the booking engine?
Will guests see the category name on the booking engine?
No. Categories are an admin-only grouping. Guests see the individual extras' names. Use the extra's own name and description for guest-facing copy.
What's the difference between an untagged category and a tagged one?
What's the difference between an untagged category and a tagged one?
Both group extras in the charges report. Only tagged categories also feed the dedicated Breakfast or Restaurants reports — useful if you track F&B revenue separately. Untagged categories are fine for everything else (Spa, Transfers, Welcome pack…).
Where do I see the dedicated Breakfast and Restaurants reports?
Where do I see the dedicated Breakfast and Restaurants reports?
In the sidebar, go to Reports → Reports. The Breakfast and Restaurants reports appear in the list once you have at least one extra category tagged accordingly.
If I delete a category, do the extras inside it get deleted too?
If I delete a category, do the extras inside it get deleted too?
No — only the category is removed. The extras themselves stay; they just lose their category and become uncategorised. You can re-assign them to a new category at any time.
Can I filter the charges report by category?
Can I filter the charges report by category?
Yes. Download the charges report and use Excel's filter on the category column to slice the data by group.