Overview
Categories group your extras (breakfast options, restaurant items, spa services) so you can find them faster in long lists and break them out separately when you export your charges. The grouping is internal-only — guests booking on your engine don't see categories, they just see the individual extras. Two tags, Breakfast and Restaurants, also change how those extras are counted in some reports.
Before you start
Categories are not guest-facing. They live in the admin and in the Category column of the VAT charges Excel export, in Reports.
Only two tags are currently supported: Breakfast and Restaurants. A category without a tag still works as a grouping in the VAT charges export — the tag only changes how the extras are counted in your breakfast figures or, for properties in Portugal, the IPHH return.
You can create categories before creating the extras (then link extras to them later) or after (then bulk-assign existing extras to a new category). Either order is fine.
Step 1 — Open the extras categories page
In the sidebar, go to
Booking engine→Extra Charges.Scroll to the Your categories section.
Step 2 — Create a category
Click Create new category.
Enter a name for the category (e.g. "Half board", "Spa", "Wine list").
Under Extras, select which existing extras should be grouped into this category.
Optional: pick a Tag. Breakfast counts these extras as breakfasts in the Breakfast report and the General report. Restaurants counts them as restaurant revenue in the IPHH return, for properties in Portugal.
Click Save at the bottom of the page.
Step 3 — Edit or delete a category later
From the same Your categories section:
Click a category to edit its name, tag, or which extras it contains.
Use the delete control to remove a category. Extras inside it aren't deleted — they just become uncategorised.
FAQs
Do I need to create extras first, or categories first?
Do I need to create extras first, or categories first?
Either way works. You can create categories first and link extras to them when you create each extra, or create the extras first and group them into a category afterwards. Many users do the latter when they realise their list got too long.
Will guests see the category name on the booking engine?
Will guests see the category name on the booking engine?
No. Categories are an admin-only grouping. Guests see the individual extras' names. Use the extra's own name and description for guest-facing copy.
What's the difference between an untagged category and a tagged one?
What's the difference between an untagged category and a tagged one?
Both group extras in the VAT charges export. Only tagged categories change how the extras are counted: Breakfast in your breakfast figures, Restaurants in the IPHH return (Portugal). Untagged categories are fine for everything else (Spa, Transfers, Welcome pack…).
Where do I see my breakfast figures?
Where do I see my breakfast figures?
Click Reports in the main menu. The Breakfast report is under Operations, and the General report, under Revenue & Payments, shows breakfasts sold and the breakfast capture rate.
If I delete a category, do the extras inside it get deleted too?
If I delete a category, do the extras inside it get deleted too?
No — only the category is removed. The extras themselves stay; they just lose their category and become uncategorised. You can re-assign them to a new category at any time.
Can I filter my charges by category?
Can I filter my charges by category?
Yes. In Reports, export the VAT charges report to Excel and use Excel's filter on the Category column to slice the data by group.