Overview
The Performance Page provides a visual overview of your property’s performance over time.
It helps you:
Monitor revenue and occupancy trends
Analyse pricing performance
Compare time periods
Understand booking sources
All metrics follow the official definitions. This article focuses on how to use the page and interpret its data.
Step-by-step instructions
1. Access the Performance Page
Go to the left-hand navigation menu.
Click
Performance.
2. Select your date range and filters
Choose a date range at the top of the page.
Apply filters (room type, property, booking source) if needed.
Use comparison options (previous period or year-over-year) to analyse trends.
Performance tab
The Performance tab provides an overview of your bookings and revenue over time.
Key indicators
Indicator | Simplified definition (full explanation here) |
Gross revenue | Total revenue generated during the selected period. Includes:
|
Occupancy rate | Percentage of available rooms that were booked.
Formula: |
ADR (Average Daily Rate) | Average room revenue per booked room-night.
Formula: |
RevPAR (Revenue per Available Room) | Average room revenue per available room-night.
Formula: |
Booking window | Average number of days between booking creation and arrival. |
Length of stay (ALOS) | Average number of nights per booking. |
Visual charts and trends
The Performance tab includes charts to help you analyse:
Revenue trends
Occupancy changes
Seasonal patterns
Booking behaviour over time
Use these visuals to identify high and low demand periods and monitor performance evolution.
Channel Mix tab
The Channel Mix tab shows where your bookings and revenue originate.
Booking sources
Bookings are grouped by source, such as:
Direct bookings (website, booking engine, manual bookings)
OTA bookings (e.g. Booking.com, Airbnb, Expedia)
Other connected channels
Revenue contribution and comparisons
You can analyse:
Percentage contribution per channel
Revenue amounts per channel
Performance across different time periods
Use comparison tools to evaluate changes over time.
FAQs
Why does revenue differ from the Registered Payments report?
Why does revenue differ from the Registered Payments report?
The Performance Page uses stay-date logic. The Registered Payments report follows payment-date (cashflow) logic.
Can I compare different periods?
Can I compare different periods?
Yes, use comparison options such as previous period or year-over-year.
Can I filter by booking source?
Can I filter by booking source?
Yes, filters allow you to focus on specific channels or segments.
