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How to check which emails are sent to the different users of an account 📧

Updated over 2 weeks ago

Account owners can give access to other users of the platform. This article explains the email that each user receives based on the granted access.

They can add new users by following these steps

  1. Go to "Settings"

  2. Click on "Team"

  3. Click on "Add a new member" to the team.

For more information on adding members to the team and the types of access you can provide, please refer to this article.

Emails

Email sent:

Type of access and permission

New reservations

  • Account Owner

Canceled reservations

  • Can see and cancel bookings

  • Account Owner

AmenitizPay payments

  • Owner of the account

  • Can access Apay section

  • Can edit Hotel and Rooms info

Housekeeping planning

  • Can see Housekeeping

  • Can see and cancel bookings

  • Account Owner

Specific Accesses

  1. Limited access: for property managers


    They have a view of the reservation, the planning, and the inventory.

  2. Can see and cancel bookings: they have full access to the reservations tab, the planning, and the clients.

  3. Can see the Dashboard Statistics and Overview: a feature to make the dashboard appear or not, it can be helpful for housekeepers.

  4. Can access the apps: have access to the Marketplace.

📱 On the application, the only features available are the dashboard, the reservations, and the planning.

When a user is added, they will receive an email like this one, giving them the email and password;

Screenshot_2022-06-21_at_12.11.26.png


FAQs

Can I stop receiving automated emails?

For account owners, automated emails from Amenitiz cannot be disabled. However, if a team member no longer needs to receive these emails, the account owner can manage their permissions in the Admin settings to limit their access to housekeeping information.

Can I assign different types of emails to different users?

Not at the moment. Currently, the account owner will receive all types of system emails, including booking confirmations, cancellation notices, payment alerts, and messages from the guest.

You can still give other team members access to the platform and their own login details, but there’s no way to customise who receives which type of email.

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