Skip to main content

How to deactivate or delete a rate plan

Updated over 2 weeks ago

This article explains how to deactivate or delete a specific Rate Plan

This includes understanding dependencies between rate plans and how to manage them effectively to ensure smooth operations.

Step-by-Step Guide

1. Head to Your Rate Plans

Go to Booking Engine > Pricing or Booking Engine > Rates depending on the operation you want to perform.

Screenshot_2021-10-27_at_17.32.01.png

Here, you’ll see a list of all your existing rate plans.

2. Deactivating a Rate Plan

Want to pause a rate plan without deleting it? No problem.

  • Click on the blue toggle button next to the plan.

  • It will turn grey to indicate that the plan is deactivated.

  • While deactivated, no bookings can be made using this rate.

deactivate_rate_plan.gif

3. Deleting a Rate Plan

Unlinking Rate Plans

To unlink a rate plan from another:

  1. Navigate to Booking Engine > Rates.

  2. Click the name of the rate plan you want to edit to open its configurator.

  3. In the rate configurator, disable the linkage for price and restrictions so the rate is no longer derived from the other rate.

  4. Save your changes.

If you're ready to say goodbye to a rate plan for good:

  • Click on > ... > Remove rate plan

  • Type exactly what’s shown in quotation marks to confirm the action

  • Then click > Confirm

Before deleting, ensure that the rate plan is independent by setting pricing and restrictions to 'independent' and unlinking any associated rate plans.

delete_rate_plan.gif

📌 Note

  • You will only be able to remove a rate plan if it is not connected to any platform and there are no bookings associated with it.

  • It is not possible to deactivate or delete the standard rate because it is your default rate.

Additionally, ensure that the rate plan is not linked to any other rate plans or dependencies before attempting to delete it.

Did this answer your question?