How to manage the housekeeping planning 🧹 – Amenitiz - Help centre

Efficient property cleaning management is crucial for owners, especially when dealing with larger properties. Our user-friendly solution is designed to simplify the process and enhance productivity.
In this educative guide, we will outline the steps to :

Change room status
Create multiple cleaning staff accounts
Assign units or rooms, Modify assignments by date ranges, and Plan future cleanings seamlessly
Communicate with staff

To access the housekeeping planning, click on "Planning" and then on "Housekeeping".
1. Change room status
  
  By ticking one or several accommodations, you can change their status. At the end, do not forget to click on "Confirm" to update your changes:
  
  Vocabulary
  Deep clean: It means the client left, you need to clean the room. If you have a check-out registered on a reservation finishing today, the room will automatically have the status "Deep clean".
  Tidy up: It's a stay-over, the room needs to be inspected & tied up
  Clean: You can change the status to "clean" when the room has been cleaned (new client or stay-over).
2. Create multiple cleaning staff accounts
  
  You can easily add housekeeping accesses in the "settings" section.
  Click on "team" then "add a member to the team"
  Enter First Name, Last Name & Email address
  Define the user access level as Housekeeper
  Click to "add User" on the bottom right.
3. Assign room or property to staff
  
  On the Housekeeping section, you can assign a room or property to a housecleaning staff for :
  - Just one day
  - Permanently
  - For a specific range
  
  Simply move to the "assigned to" column, on the desired line click on "Assign staff" then select the staff member as well as the timeframe and click on "Assign"
4. Communicate with staff
  
  Directly from the Housekeeping planning, you can consult, and add comments for occupied rooms
5. Send the housekeeping report by email
  
  You can send this information in an Excel file by email to you, or to someone else. Click on "Email report" and choose to which email address you want to send this report:
6. Print or download the report in PDF
  You can download this report in PDF by clicking on "Print PDF"
On the Mobile App, to access the housekeeping planning from the application, click on the "Housekeeping" tab

You can filter by status, by housekeeper to see only the rooms to tidy up, and by whom.

Each housekeeper access will:

-> Have access to the room attributed to them
-> Update the status of the rooms attributed to them.

❗ Can I stop receiving the daily housekeeping planning email?

For account owners, automated emails from Amenitiz—such as the daily housekeeping planning—cannot be disabled. However, if a team member no longer needs to receive these emails, the account owner can manage their permissions in the Admin settings to limit their access to housekeeping information.

Vocabulary