1. AmenitizPay commissions
When creating the AmenitizPay account, no subscription or registration fee is required, access to AmenitizPay is included in your subscription Amenitiz.
Commissions will be applied on payments made from travelers to the owner, and on captured authorisations.
No commission will be applied on refunds to travelers, or on authorisations if they are not captured.
🇪🇺 Europe and UK – Online Payments & Terminals
| Type | Card Type | Commission (excl. VAT) |
|---|---|---|
| Europe – Online Payments | European credit cards | 1.4% + €0.25 |
| International/virtual cards | 2.9% + €0.25 | |
| American Express | 3.95% | |
| UK – Online Payments | UK credit cards | 1.4% + £0.25 |
| International cards | 2.9% + £0.25 | |
| American Express | 3.95% | |
| Payment Terminals (Europe) | European credit cards | 1.4% + €0.08 |
| UK credit cards | 1.4% + €0.08 |
📌 No setup or monthly fees.
Bluetooth terminals are available in the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France (except French Polynesia, Wallis and Futuna, New Caledonia, Saint Barthélemy, and Saint Pierre and Miquelon), Germany, Ireland, Italy, Luxembourg, Netherlands (except Aruba, Curaçao, Sint Maarten, and the Caribbean Netherlands: Bonaire, Sint Eustatius, and Saba), New Zealand, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom (except Jersey, Guernsey, Isle of Man, and the British Virgin Islands).
🌎 Other Countries – Online Payments
| Country/Region | Card Type | Commission (excl. VAT) |
|---|---|---|
| Mexico | Mexican credit cards | 3.6% + 3 MXN |
| International/virtual cards | 4.1% + 3 MXN | |
| Other currencies | 5.7% + 3 MXN | |
| USA | US credit cards | 2.9% + $0.30 |
| International/virtual cards | 4.5% + $0.30 | |
| Other currencies | 4% + $0.30 | |
| International | International credit cards | 2.9% + €0.25 |
| Brazil | All credit cards | 3.99% + 0.40 BRL |
Brazilian debit cards are not accepted ❌
AmenitizPay is available in the following countries: Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France (except some overseas territories - Dom-Tom), French Guiana, Germany, Guadeloupe, Greece, Hong Kong, Ireland, Italy, Japan, Luxembourg, Malta, Martinique, Mayotte, Mexico, Netherlands, New Zealand, Norway, Portugal, Réunion, Saint Martin (French part), Singapore, Spain, Sweden, Switzerland, United Kingdom, United States.
💶 SEPA Bank Transfers
| Region | Commission per transaction |
|---|---|
| Europe & CH | 0.65% per transaction – capped at €4 For transactions over €615, fixed fee of €4 applies |
If no VAT number is added to your account settings, VAT will be applied to these commissions.
SEPA transfers are available in the following 36 countries: Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, the 3 EEA countries (Norway, Liechtenstein, Iceland), as well as Switzerland, Monaco, and the United Kingdom (despite Brexit).
2. AmenitizPay invoices
You can find your commissions invoices directly in the Settings > Billing information section of your Amenitiz admin, they will be generated every month:
In the invoice, you will find 1 line per payment. Each line is linked to the payment ID, that you can also find in the AmenitizPay > Transactions tab of your admin, with the details of the transaction: the amount of the reservation, and the commission applied to this transaction.
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