Greetings hoteliers!
Welcome to the simplified universe of managing your Airbnb listings with Amenitiz! This guide will walk you through the joys of connecting your Airbnb account to our Channel Manager, turning the hassle of managing multiple listings into a streamlined and joyous experience.
Before you connect
Checklist:
✔️Make sure you have an Airbnb account. If you are new in Airbnb, just click here.
✔️ Ensure you have an Airbnb or OTA rate plan already set up in Amenitiz. If not, click here to learn how to create one.
✔️ Confirm that your Airbnb rate plan in Amenitiz is associated with all the accommodations you have announced on Airbnb.
✔️ Check that room/accommodation structures align perfectly between Airbnb and Amenitiz (aim for a one-to-one connection).
✔️ The connection needs to be done from the Airbnb Owner account (note: Co-host accounts won’t do the trick here).
✔️ You can connect 1 (or several) Airbnb accounts to 1 Amenitiz account by yourself but if you have 1 Airbnb account that you want to connect to 2 different Amenitiz accounts, kindly contact our support team.
✔️ Make sure that all the properties you wish to connect are listed on Airbnb (they can be unlisted post-connection).
✔️ Disconnect any existing channel managers from your Airbnb account before you begin. Here’s how: Log into your Airbnb.com account, navigate to ‘Profile’> ‘Account’> ‘Privacy & Sharing’> ‘Connected apps’> ‘Remove access’.
❗If you’re new to using a channel manager with Airbnb, be aware that the commission model will shift to 14-16% charged to you, the owner. But not to worry—you can adjust your rates accordingly to ensure this change doesn’t impact your guests financially. More about this here.
Watch our tutorial
⚠️ Warning
Language settings might change during setup (as demonstrated in our tutorial). Please proceed with the outlined steps to complete the integration process.
How do I know it's activated?
To verify that your Airbnb connection is active:
Access the Channel Manager:
Open the left-hand menu in Amenitiz.
Navigate to Channel Manager > OTAs.
In the "Active Connections" section, confirm that Airbnb appears as connected.
If Airbnb does not appear or is disconnected, follow the troubleshooting guide to reconnect or contact support for further assistance.
A step-by-step guide
1️⃣ Initiating the connection
Log into your Amenitiz account, select 'Channel Manager' from the left sidebar, then 'OTAs', and finally "Activate Airbnb".
On the Airbnb activation page, simply click "Connect with Airbnb".
You’ll be redirected to the Airbnb login page. Enter your credentials and proceed to authorise the connection.
2️⃣ Room mapping
Match your Amenitiz accommodations to your Airbnb listings using the dropdown menus, then click "Continue".
3️⃣ Rate plans mapping
Select the appropriate rate plan to connect with Airbnb and click "Continue".
4️⃣ Importing bookings
Import any upcoming Airbnb bookings that aren’t already in your Amenitiz planner by selecting "I have reservations on Airbnb", then "import" and finally "activate".
If there are no new reservations, simply choose "I don’t have reservations on Airbnb" and hit "activate".
🔔 Tip
Once connected, ensure your Airbnb rate is open in your Amenitiz inventory. Here’s how.
Finalising the Airbnb Connection
Configuration:
Head back to 'Channel Manager' > 'OTAs' > 'Airbnb' in your Amenitiz admin area to adjust your settings. Click on the 3 dots next to each accommodation and select 'Airbnb settings'.
Head to the 'Availability' tab, and under 'Advance bookings', you can specify the maximum advance booking window and minimum advance notice for last-minute bookings. Customize these settings based on your business needs to ensure your booking availability aligns with your strategy.
🖇️Map/unmap: Adjust room connections. If you click ‘unmap’, the management of prices, restrictions and availabilities for that specific accommodation will have to be done from your Airbnb inventory. Its reservations will no longer go through the channel manager, nor be registered in your Amenitiz calendar.
Troubleshoot Mapping Issues
If any accommodation appears unmapped in Amenitiz, return to the mapping section of your Airbnb channel settings.
Manually link unmapped properties to the correct Airbnb listing to ensure synchronization.
🔓 Unblock room: Make hidden/unlisted rooms visible.
⚙️ Settings: Manage prices and availability. Check here how to manage your Airbnb settings.For step-by-step guidance on adjusting the advance booking window, follow these steps: Navigate to 'Channel Manager' > 'OTAs' > 'Airbnb'. Locate the accommodation to edit, open 'Airbnb settings', and configure the 'Advance booking' section to suit your business goals.
➕ Map new room: Easily link new Airbnb listings to Amenitiz. Check here how to map a new room.
🔄 Update button: Modify your linked price plan in the ‘Rates mapped’ section.
Best Practices for OTA Connections
Regularly check OTA connection statuses in Amenitiz’s Channel Manager to ensure synchronization.
Always verify date, rate, and availability changes directly on OTA extranets after updating in Amenitiz.
For more complex setups like Booking.com or Expedia, confirm that room and listing identifiers match for accurate connections.- Advance booking settings must be configured individually for each listing; there is no global setting for batch updates.
After adjusting settings in Amenitiz, allow a few minutes for synchronization to reflect changes in Airbnb.