Guides
Step-by-step guides and instructions to help you complete various tasks efficiently.
204 articles
How to refund a payment: AmenitizPay vs other transactions
How to set up the AmenitizPay Wi-Fi terminal 💳
How to cancel a scheduled payment with AmenitizPay: quick and easy guide
How to deal with a failed or uncaptured payment
How to set up and schedule payments in AmenitizPay
How to understand AmenitizPay payment statuses
How to send a SEPA bank transfer request with AmenitizPay
How to set up and use the AmenitizPay Bluetooth Card terminal
How to understand the payment's summary 🧐
How to manage payments on manual reservations
How to split AmenitizPay payments between different bank accounts 🏦
How to create a payment with the AmenitizPay Card terminal
How to charge a card on AmenitizPay
How to add or delete a guest's credit card
How to verify credit cards via AmenitizPay 💳
How to create, send and cancel a payment link with AmenitizPay
How to release an authorisation with AmenitizPay
How to capture (debit) an authorisation with AmenitizPay
How to automate AmenitizPay Pre-authorisations
How to create a new authorisation manually
How to manage AmenitizPay commissions and invoices
How to access and understand the AmenitizPay payouts
How to manage the contact form on your Amenitiz website
How to manage deposits safely: Security for you & your guests
How to simplify guest experience: Booking Engine 2.0 (Beta) 🌐✨
How to use iFrame to associate your Booking Engine
How to obtain consent to your terms and conditions on manual bookings 📑
How to create a promotion 🫰
How to create a new extra 💰
How to create a gift card 🎁
How to customise the design of the Booking Engine 📆
How to create and modify your sales terms 📑
How to create an extra for a meal 🍽️
How to link sales terms to rate plans or promotions 🔗
How to buy and use gift cards 🎁
How to make an extra mandatory 🧾
How to understand where clients see the sales terms 👀
How to block bookings from a certain time of day 🚫
How to create mandatory cleaning fees 🧼
How to create and manage categories for extras 🛠️
How to connect Amenitiz with Agoda
How to connect Amenitiz with Vrbo/Abritel
How to connect Amenitiz with Expedia
How to connect Amenitiz with Booking.com
VRBO connection FAQ
How to manage multi-currency support for OTA connections
How to disconnect your OTA Connection with Amenitiz
How to connect to an OTA via XML
How to distinguish an XML connection from an iCal connection
How to check prerequisites before a new OTA connection ⛓️
How to connect with an OTA through iCal
Prerequisites before connecting a new room to an OTA
How to connect a new rate plan with the channel manager 💲
Set the pricing per person on the Booking.com account
How to change Airbnb settings ⚙️
How to change the pricing per person on Airbnb 💲
How to change the notice for new reservations on Airbnb ✉️
How to modify the prices you send to OTAs 💲
How to manage the Airbnb cleaning fees 🧹
How to unblock/list an Airbnb listing 🚪
How to block/unlist an Airbnb listing 🚫
How to fetch Guest Information from Chekin: All in One Click! 🛬 💻
How to add extras to a booking from the mobile app 🎁
How does the Chapka Insurance work? 🛟
How to activate the Chapka Insurance? 🛟
How to manage payments from the Amenitiz app 📱
How to activate Vikey 🔐
How to add your Google Analytics code to Amenitiz 📉
How to add Amenitiz to an Android phone 📱
How to activate Lightspeed ⚡️
How to add Amenitiz to an iPhone (Apple) 📱
How to active and synchronise Chekin.com from the Amenitiz Marketplace
How to block accommodations on the mobile app 🏨
How to access other applications from the Marketplace 🛒
How to understand the Performance Page
How to activate e-invoicing for Mexico 🇲🇽🧾 (beta)
How to cancel your Amenitiz subscription
How to activate sequences and connect InvoiceXpress in Portugal (2) 🇵🇹🧾
How to set up the invoicing tool in Portugal (1) 🇵🇹
How to analyse payment statuses and OTA fees 📈
How to simplify operations: the updated Amenitiz menu bar
How to manually add a reservation
How to use the Bulk Update tool
How to master invoicing: access and understand your invoices
How to cancel an Invoice and manage its transactions? 📄
How to handle passive invoices in Italy 🇮🇹🧾
How to automate check-in communications? Send online forms and remote access codes 🔐
How to use the Airbnb centralised inbox 📧
How to create a payment in the payments tab
How to create and manage quotes in Amenitiz
How to set up the invoicing tool
How to log into your Amenitiz account
How to use filters in the Calendar View 👀
How to use accounting codes in the Report Builder 🧾
How to manage the housekeeping planning
How to use the report builder
How to communicate with your Booking.com guests in the Amenitiz inbox
How to contact guests through Whatsapp
How to download your reports 📊
How to check which emails are sent to the different users of an account 📧
How to use a voucher on a reservation 🎟️
How to manage the payment of invoices generated independently
How to generate an invoice from the client file 🧾
How to group the charges of several bookings into one client or invoice 🧾
How to understand the INSEE Report 📊
How to find the definition of all performance indicators in the reports 📊
How to refer a property to Amenitiz 💸
How to activate the invoicing tool 🧾
How to create a city tax
How to create a client's file
How to customise your Calendar View
How to understand the numbers in the General Report 📊
How to set up a pricing per person
How to modify or delete a client's file 🗂️
How to block or unblock a room from the planning 🗓️
How to change the design settings of the invoicing tool 🛠️
How to send the confirmation email of a reservation manually
How to add amenities to an accommodation 🛀🏽
How to understand the numbers in the Charges Report 💹
How to deactivate or delete a rate plan
How to add and edit the pictures of your accommodations 🏡
How to customise the order of the rooms displayed on your calendar
How to create an Invoice: Quick & Easy!
How to Cancel a Reservation in Amenitiz 🚫📅
How to manage the arrival and departure time
How to understand the numbers in the occupancy report 📊
How to set specific restrictions for a rate plan
How to merge clients' files 🗂️
How to open or close rate plans for a specific day
How to edit dates of stay in a reservation
How to create simplified invoices?
How to extract your city tax report 🏙️
How to choose the client information appearing on an invoice 🧾
How to register a check-in or check-out
How to modify the price of a reservation 💲
How to create a rate plan with a meal included
How to understand the INE Survey Report 📝
How to link rooms to a cottage
How to manage the payment of invoices generated from a booking
How to switch rooms on a reservation 🔄
How to change availability for a specific day 📅
How to send an invoice to a client
How to add, edit and delete a charge on a booking 💲
How to create a rate plan associated with a Promo Code
How to export invoices 🧾
How to change prices for a specific day 💵
How to add an accommodation to a reservation 🏨
How to Set up VAT in Amenitiz
How to change the minimum or maximum stay for a specific day
How to check the history of a booking 📅
How to close arrivals or departures for a specific day 🚪
How to add comments to a reservation 💭
How to sort your reservations 🗂️
Getting ready for Verifactu
How to add external reviews to your Amenitiz website
How to Get Your Website Back Online
How to modify the text of a block on the website ✍️
How to add SEO to your photos
How to create and manage your Google Business profile
How to manage metadata 🔍
How to change the meta-titles and meta-descriptions ☄️
How to use the website builder
How to set up a blog 👩🏽💻
How to add a photo to the image gallery
How to add a new page to a menu
How to manage the blog articles and categories 📰
How to add or change the photo of a block of the website
How to add, modify or delete a page on the website
How to translate your website content into another language
How to add a block to the website
How to put a slideshow or video on the cover of your website 🎞️
How to move a block within a page of your website 🔀
How to add a slider/slideshow of photos to a page of your website
How to hide and delete a block of your website 🚫
How to add a button to a block of your website
How to modify the name and URL of a page 🏷️
How to add a video to your website
How to integrate social networks in the footer of your website 📱
How to insert a logo in the header of the website 🖼️
How to change the text font on the website
How to change the footer or header menu of your website
How to add a button to the website and change its design
How to change a block's design on your website
Influencing the Client Journey: using insights from past experiences
What is conversion and booking window? ⏱️
Relying on the Power of Google for Optimisation and Reporting
Top Positions on Search Engines, the Economy of Attention & SEM Heatmaps
Measuring Success in Digital Marketing: Key Metrics
Understanding the Differences Between Digital Marketing and OTAs
Why AmenitizBoost has a 12% Commission
What are the expected effects of AmenitizBoost Campaigns?
What ads do we run at AmenitizBoost?
AmenitizBoost: getting started guide
AmenitizBoost: a risk-free digital marketing solution
The importance of diversifying your Marketing channels
The importance of digital marketing campaigns for your hotel
How can you ensure we are not taking a commission from your direct booking?
I have been searching my hotel on Google and did not find my ad
AmenitizBoost: FAQ